docs: 未分配会话 - 处理

doc/运维语句.sql

@@ -6,21 +6,21 @@ FROM whatsapp_session
   where opi_sn is not null and opi_sn not in (29,383,404,227)
   GROUP by opi_sn
 ) session_count
-  
+
 SELECT
   OPI_SN, OPI_Code,OPI_Name,OPI_DEI_SN,OPI_FirstName,OPI_RealName
 FROM
   dbo.OperatorInfo
   where
-  DeleteFlag = 0 and 
+  DeleteFlag = 0 and
   OPI_SN in (162,31,32,33,34,599,600,353,352,350,351,35,606,495,293,525,114,587,585,519,522,476,354,451,216,143,586,539,370,512)
 
-// 查找钉钉绑定 HT 情况  
+// 查找钉钉绑定 HT 情况
 SELECT opi.OPI_Code,
   opi.OPI_Name, tpa.* FROM dbo.ThirdPlatformAccount_Bind tpa
   left join OperatorInfo opi
     on opi.opi_sn = tpa.TPA_OPI_SN
-where opi.DeleteFlag = 0 
+where opi.DeleteFlag = 0
 
 // 查找没关联订单的会话
 SELECT *
@@ -29,12 +29,35 @@ WHERE coli_sn  = 0 AND last_received_time IS NOT NULL ## AND opi_sn = 599
 ORDER BY last_received_time DESC
 
 
-// 查找未分配顾问的会话
-SELECT *
-FROM whatsapp_session
-WHERE opi_sn IS NULL OR opi_sn = 0
 
 // 查找 WA 号码不一致
 SELECT *
 FROM whatsapp_session
-WHERE whatsapp_phone_number_bak IS not NULL
+WHERE whatsapp_phone_number_bak IS not NULL
+
+/**
+ * ---------------------------------------------------------
+ * 未分配会话 - 处理
+ */
+-- 查找未分配顾问的会话
+SELECT s.sn as S_SN, s.whatsapp_phone_number as S_WAID, s.*
+FROM whatsapp_session s
+WHERE opi_sn IS NULL OR opi_sn = 0
+
+-- 更新 会话表顾问
+UPDATE sale_system.whatsapp_session
+SET  opi_sn = @OPI_SN
+  ,coli_sn = @COLI_SN
+WHERE sn = @S_SN;
+
+-- 更新 消息表顾问
+UPDATE sale_system.whatsapp_inboundmessage msg
+SET  opi_sn = @OPI_SN
+  ,coli_sn = @COLI_SN
+WHERE IFNULL(msg.opi_sn, 0) <= 0
+  AND msg.msg_direction = 'inbound'
+  AND msg.froms = @S_WAID;
+/**
+ * end 未分配会话 - 处理
+ * ---------------------------------------------------------
+ */