diff --git a/wai-server/helper/wai.msg.helper.js b/wai-server/helper/wai.msg.helper.js
index 2f34011..38a55b7 100644
--- a/wai-server/helper/wai.msg.helper.js
+++ b/wai-server/helper/wai.msg.helper.js
@@ -297,6 +297,8 @@ const waiMsgTypeMapped = {
 const ctxToSendBuilder = ctxContent => {
   const { contentToSend } = waiMsgTypeMapped[ctxContent.msgtype];
   const msgReady = contentToSend(ctxContent);
+  msgReady.from = ctxContent.from.replace('+', '');
+  msgReady.to = ctxContent.to.replace('+', '');
   return msgReady;
 };