diff --git a/src/actions/EmailActions.js b/src/actions/EmailActions.js
index b39d49d..0d34ae7 100644
--- a/src/actions/EmailActions.js
+++ b/src/actions/EmailActions.js
@@ -72,6 +72,12 @@ export const getEmailDetailAction = async (params) => {
   return { info: encodeEmailInfo(result.MailInfo?.[0] || {}), content: mailType === 'text/html' ? parseHTMLString((result.MailContent || '').replace(/\r\n/g, '')) : (result.MailContent || ''), attachments: result?.AttachList || [] };
 }
 
+export const getEmailOrderAction = async ({ colisn }) => {
+  const { errcode, result } = await fetchJSON(`${API_HOST}/getorderinfo`, { colisn })
+  return errcode === 0 ? { ...result[0], customerDetail: result[0].contact[0] } : {}
+}
+
+
 /**
  * 主动收邮件, 单个账户
  * @param {object} { opi_sn, }
diff --git a/src/hooks/useEmail.js b/src/hooks/useEmail.js
index 3cb3e3f..b35a15a 100644
--- a/src/hooks/useEmail.js
+++ b/src/hooks/useEmail.js
@@ -1,6 +1,6 @@
 import { useState, useEffect, useCallback } from 'react'
 import { isEmpty } from '@/utils/commons'
-import { getEmailDetailAction, postResendEmailAction, getSalesSignatureAction } from '@/actions/EmailActions'
+import { getEmailDetailAction, postResendEmailAction, getSalesSignatureAction, getEmailOrderAction } from '@/actions/EmailActions'
 import { App } from 'antd'
 import useConversationStore from '@/stores/ConversationStore';
 import { msgStatusRenderMapped } from '@/channel/bubbleMsgUtils';
@@ -38,6 +38,8 @@ export const useEmailDetail = (mai_sn, data) => {
   const {notification} = App.useApp()
   const [loading, setLoading] = useState(false)
   const [mailData, setMailData] = useState({ loading, info: {}, content: '', attachments: [] })
+  const [coliSN, setColiSN] = useState('');
+  const [orderDetail, setOrderDetail] = useState({});
 
   const [updateMessageItem] = useConversationStore(state => [state.updateMessageItem]);
 
@@ -50,6 +52,7 @@ export const useEmailDetail = (mai_sn, data) => {
         setLoading(true)
         const data = await getEmailDetailAction({ mai_sn })
         setMailData(data)
+        setColiSN(data.info.MAI_COLI_SN)
         setLoading(false)
       } catch (err) {
         setLoading(false)
@@ -66,6 +69,31 @@ export const useEmailDetail = (mai_sn, data) => {
     else setMailData(data)
   }, [mai_sn])
 
+
+  useEffect(() => {
+    const getOrderDetail = async () => {
+      if (isEmpty(coliSN)) {
+        return false
+      }
+      try {
+        setLoading(true)
+        const data = await getEmailOrderAction({ colisn: coliSN })
+        setOrderDetail(data)
+        setLoading(false)
+      } catch (err) {
+        setLoading(false)
+        notification.error({
+          message: "请求失败",
+          description: err.message || '网络异常',
+          placement: "top",
+          duration: 3,
+        });
+      }
+    }
+
+    getOrderDetail()
+  }, [coliSN])
+
   const postEmailResend = async ({ mai_sn, conversationid: externalid, actionId: actionid, ...body }) => {
     if (isEmpty(mai_sn)) {
       return false
@@ -75,7 +103,7 @@ export const useEmailDetail = (mai_sn, data) => {
     updateMessageItem({ conversationid: externalid, actionid, id: actionid, status: msgStatusRenderMapped['accepted'] })
   }
 
-  return { loading, mailData, postEmailResend }
+  return { loading, mailData, orderDetail, postEmailResend }
 }
 
 export const EmailBuilder = ({subject, content}) => {
diff --git a/src/views/Conversations/Online/Components/EmailDetail.jsx b/src/views/Conversations/Online/Components/EmailDetail.jsx
index 38fb089..9153bd4 100644
--- a/src/views/Conversations/Online/Components/EmailDetail.jsx
+++ b/src/views/Conversations/Online/Components/EmailDetail.jsx
@@ -48,7 +48,7 @@ const EmailDetail = ({ open, setOpen, emailMsg={}, disabled=false, ...props }) =
 
   const [mobile] = useStyleStore((state) => [state.mobile])
 
-  const { loading, mailData, postEmailResend } = useEmailDetail(mailID)
+  const { loading, mailData, orderDetail, postEmailResend } = useEmailDetail(mailID)
   const [showBindBtn, setShowBindBtn] = useState(false);
   useEffect(() => {
     setShowBindBtn(isEmpty(mailData.info?.MAI_COLI_SN))
@@ -203,6 +203,8 @@ const EmailDetail = ({ open, setOpen, emailMsg={}, disabled=false, ...props }) =
         fromUser={mailData.info?.MAI_OPI_SN || order_opi}
         fromOrder={mailData.info?.MAI_COLI_SN || coli_sn}
         conversationid={conversationid}
+        oid={orderDetail.order_no}
+        customerDetail={orderDetail.customerDetail}
         // emailMsg={ReferEmailMsg}
         quoteid={mailID}
         initial={{ ...initialPosition, ...initialSize }}
diff --git a/src/views/Conversations/Online/Components/EmailQuotation.jsx b/src/views/Conversations/Online/Components/EmailQuotation.jsx
index 32c7b05..58f3d25 100644
--- a/src/views/Conversations/Online/Components/EmailQuotation.jsx
+++ b/src/views/Conversations/Online/Components/EmailQuotation.jsx
@@ -83,6 +83,7 @@ const EmailQuotation = ({ sfi_sn, ...props }) => {
         // initial={{ ...initialPosition, ...initialSize }}
         // mailData={mailData}
         draft={draft}
+        // customerDetail={customerDetail}
         action={'new'}
         key={`email-quotation-new-popup_${currentConversation.sn}`}
       />
diff --git a/src/views/Conversations/Online/Input/EmailComposer.jsx b/src/views/Conversations/Online/Input/EmailComposer.jsx
index 1f95b79..a553216 100644
--- a/src/views/Conversations/Online/Input/EmailComposer.jsx
+++ b/src/views/Conversations/Online/Input/EmailComposer.jsx
@@ -262,6 +262,7 @@ const EmailComposer = ({ ...props }) => {
           conversationid={currentConversation.sn}
           toEmail={toEmail}
           draft={quickData}
+          customerDetail={customerDetail}
           action='new'
           key={'email-new-editor-popup'}
         />
diff --git a/src/views/Conversations/Online/Input/EmailEditorPopup.jsx b/src/views/Conversations/Online/Input/EmailEditorPopup.jsx
index d3c0180..667847b 100644
--- a/src/views/Conversations/Online/Input/EmailEditorPopup.jsx
+++ b/src/views/Conversations/Online/Input/EmailEditorPopup.jsx
@@ -59,7 +59,7 @@ const generateMailContent = (mailData) => `<br><br><p>${mailData.content}</p>`
  * @property {string} quoteid - 引用邮件ID
  * @property {object} draft - 草稿
  */
-const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid, toEmail, conversationid, quoteid, initial = {}, mailData: _mailData, action = 'reply', draft = {}, ...props }) => {
+const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid, toEmail, conversationid, quoteid, initial = {}, mailData: _mailData, action = 'reply', draft = {}, customerDetail={}, ...props }) => {
 	const { notification, message } = App.useApp();
   const [form] = Form.useForm();
 
@@ -93,6 +93,8 @@ const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid,
     setNewToEmail('')
   }
 
+  const [contentPrefix, setContentPrefix] = useState('');
+
   // 存储: 会话ID,
   // 这个窗口没有模态, 即使不是focus, 还是需要保持会话ID
   // 否则, 会话列表切换之后, 会话ID更新, 导致消息关联错误
@@ -100,6 +102,8 @@ const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid,
   useEffect(() => {
     const propsObj = { open, setOpen, fromEmail, fromUser, fromOrder, oid, toEmail, conversationid, quoteid, mai: _mailData?.info?.MAI_MAT_SN, action, draft }
 
+    setContentPrefix(oid ? `<p>Dear Mr./Ms. ${customerDetail.name || ''}</p><p>Reference Number: ${oid}</p>` : '');
+
     // 没有引用邮件
     if (isEmpty(quoteid)) {
       setStickToProps(propsObj)
@@ -197,7 +201,7 @@ const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid,
     // const _initialContent = isEmpty(mailData.info) ? signatureBody : signatureBody+preQuoteBody
 
     if (!isEmpty(mailData.info) && action !== 'edit') {
-      setInitialContent(signatureBody)
+      setInitialContent(contentPrefix + signatureBody)
     }
 
     const _formValues = {
@@ -230,7 +234,7 @@ const EmailEditorPopup = ({ open, setOpen, fromEmail, fromUser, fromOrder, oid,
       const newEmail = { to: newToEmail, subject: draft?.subject || '' }
       form.setFieldsValue(newEmail)
       setInitialForm(newEmail)
-      setInitialContent((draft?.content || '') + signatureBody)
+      setInitialContent((draft?.content || contentPrefix || '') + signatureBody)
     }
 
     return () => {}
diff --git a/src/views/Conversations/Online/MessagesWrapper.jsx b/src/views/Conversations/Online/MessagesWrapper.jsx
index bf9be98..8edd7da 100644
--- a/src/views/Conversations/Online/MessagesWrapper.jsx
+++ b/src/views/Conversations/Online/MessagesWrapper.jsx
@@ -30,7 +30,7 @@ const MessagesWrapper = ({ updateRead = true, forceGetMessages }) => {
   const currentConversationSN = useConversationStore(useShallow((state) => state.currentConversation.sn));
   const currentConversationColiSN = useConversationStore(useShallow((state) => state.currentConversation.coli_sn));
 
-	const [orderDetail, ] = useOrderStore(state => [state.orderDetail, ]);
+	const [orderDetail, customerDetail] = useOrderStore(state => [state.orderDetail, state.customerDetail ]);
 
   const isVisible = useVisibilityState();
 
@@ -268,6 +268,7 @@ const MessagesWrapper = ({ updateRead = true, forceGetMessages }) => {
         fromUser={Number(orderDetail?.opi_sn || userId)}
         fromOrder={currentConversation.coli_sn}
         oid={orderDetail?.order_no}
+        customerDetail={customerDetail}
         quoteid={ReferEmailMsg.mai_sn || ReferEmailMsg.id}
         conversationid={currentConversation.sn}
         key={`email-msg-reply-top-popup_${ReferEmailMsg.id}`}