diff --git a/src/channel/bubbleMsgUtils.js b/src/channel/bubbleMsgUtils.js
index 13d4156..8f88159 100644
--- a/src/channel/bubbleMsgUtils.js
+++ b/src/channel/bubbleMsgUtils.js
@@ -860,14 +860,14 @@ export const parseRenderMessageList = (messages) => {
     msgContent.template = msg.msgtype === 'template' ? { ...msgContent.template, ...template } : {};
     // const parseMethod = msgContent.bizType === 'whatsapp' ? cloneDeep(whatsappMsgTypeMapped) : {};
     let waCode, waError = '';
-    if ((msgContent?.status || 'accepted') === 'failed' && msgContent.errorMessage && msg.msg_direction === 'outbound') {
-      (waCode = msgContent.errorMessage.match(/\(#(\d+)\)/));
-      (waError = (whatsappError?.[waCode?.[1]] || whatsappError?.[msgContent.errorCode] || msgContent.errorMessage));
+    if ((msgContent?.status || 'accepted') === 'failed' && (msgContent.errorMessage || msg.errors_code) && msg.msg_direction === 'outbound') {
+      (waCode = (msgContent.errorMessage || msg.errors_code).match(/\(#(\d+)\)/));
+      (waError = (whatsappError?.[waCode?.[1]] || whatsappError?.[msgContent.errorCode] || msgContent.errorMessage || whatsappError?.[msg.errors_code]));
       if (!isEmpty(msgContent.whatsappApiError)) {
         waError = whatsappError?.[msgContent.whatsappApiError.code] || msgContent.whatsappApiError.message;
         // waError += `\n[${msgContent.errorCode}] ${whatsappError?.[msgContent.errorCode] || msgContent.errorMessage}`;
       }
-      if (msgContent.errorMessage.includes('Invalid E.146 phone number')) {
+      if ((msgContent.errorMessage || msg.errors_code).includes('Invalid E.146 phone number')) {
         waError = whatsappError.INVALID_PHONE_NUMBER;
       }
     }
@@ -947,7 +947,7 @@ export const whatsappError = {
   '100': '参数错误, 请联系技术组',
   'FORBIDDEN': '[FORBIDDEN] ',
   '4': '[4] 无法连接WhatsApp.\n请稍后重试', // (#4) Application request limit reached
-  '131026': '[131026] 消息无法投递(未同意WhatsApp 的隐私政策).\n请使用邮件联系',
+  '131026': '[131026] 消息无法投递(未同意WhatsApp 的隐私政策).\n请使用 邮件/个人WhatsApp 联系',
   '131047': '[131047] 会话未激活. \n请使用模板消息💬发送',
   '131053': '[131053] 文件上传失败.',
   '131048': '[131048] 账户被风控.', // 消息发送太多, 达到垃圾数量限制