import { groupBy, isNotEmpty, pick, sortArrayByOrder } from '@/utils/commons'; import { fetchJSON, postJSON, postForm } from '@/utils/request' import { parseRenderMessageList } from '@/channel/bubbleMsgUtils'; import { API_HOST } from '@/config'; import { isEmpty } from '@/utils/commons'; import dayjs from 'dayjs'; export const fetchTemplates = async () => { const data = await fetchJSON(`${API_HOST}/listtemplates`); const canUseTemplates = (data?.result?.items || []) .filter((_t) => _t.status === 'APPROVED') .map((ele) => ({ ...ele, components_origin: ele.components, components: groupBy(ele.components, (_c) => _c.type.toLowerCase()) })); const topName = ['free_style_7', 'say_hello_from_trip_advisor', 'free_style_2', 'free_style_1', 'free_style_3', 'free_style_4']; const top = sortArrayByOrder( canUseTemplates.filter((_t) => topName.includes(_t.name)), 'name', topName); const raw = canUseTemplates.filter((_t) => !topName.includes(_t.name)); return [...top, ...raw]; }; export const CONVERSATION_PAGE_SIZE = 20; /** * * @param {object} params { opisn } */ export const fetchConversationsList = async (params) => { const defaultParams = { opisn: '', pagesize: CONVERSATION_PAGE_SIZE, lastpagetime: '', tags: '', olabel: '', keyword: '', ostate: '', intour: '', lastactivetime: dayjs('2024-09-01').format('YYYY-MM-DD 00:00'), } const combinedFilterStr = Object.values(pick(params, ['tags', 'olabel', 'intour', 'keyword', 'ostate'])).join() if (isNotEmpty(combinedFilterStr)) { params.lastactivetime = ''; } const { errcode, result: data } = await fetchJSON(`${API_HOST}/getconversations`, { ...defaultParams, ...params }) if (errcode !== 0) return []; const list = (data || []).map((ele) => ({ ...ele, customer_name: `${ele.whatsapp_name || ''}`.trim(), whatsapp_name: `${ele.whatsapp_name || ''}`.trim(), coli_id: ele.COLI_ID, })) // return first 10 items return list.slice(0, 30); // test: 0 // return list; }; /** * * @param {object} params { opisn, whatsappid, colisn } * * opisn, colisn : 用于查询 * * whatsappid: 用于创建会话 */ export const fetchOrderConversationsList = async (params) => { const { errcode, result: data } = await fetchJSON(`${API_HOST}/getorderconversation`, params); if (errcode !== 0) return []; const list = data.map((ele) => ({ ...ele, customer_name: `${ele.whatsapp_name || ''}`.trim(), whatsapp_name: `${ele.whatsapp_name || ''}`.trim() })); return list; }; export const MESSAGE_PAGE_SIZE = 50; /** * * @param {object} params { opisn, whatsappid, conversationid, lasttime, pagesize } */ export const fetchMessages = async (params) => { const defaultParams = { // opisn: '', // whatsappid: '', conversationid: '', lasttime: '', pagesize: MESSAGE_PAGE_SIZE, }; const { errcode, result } = await fetchJSON(`${API_HOST}/getcusmessages`, {...defaultParams, ...params}); return errcode !== 0 ? [] : parseRenderMessageList((result || []).reverse()); } /** * * @param {object} body { opisn, conversationid } */ export const fetchConversationItemClose = async (body) => { const { result } = await fetchJSON(`${API_HOST}/closeconversation`, body); return result; }; /** * @param {object} body { phone_number, name } */ export const postNewOrEditConversationItem = async (body) => { const formData = new FormData(); Object.keys(body).forEach(function (key) { formData.append(key, body[key]); }); const { errcode, result } = await postForm(`${API_HOST}/new_conversation`, formData); if (errcode !== 0) { return {}; } const resultItem = result?.[0] || {}; return { ...resultItem, customer_name: `${resultItem.whatsapp_name || ''}`.trim(), whatsapp_name: `${resultItem.whatsapp_name || ''}`.trim(), channels: {}, tags: [], last_message: {}, top_state: 0, conversation_memo: resultItem.session_memo, }; }; /** * @param {object} params { opisn, whatsappid } */ export const fetchCleanUnreadMsgCount = async (params) => { const { errcode, result } = await fetchJSON(`${API_HOST}/clean_unread_msg_count`, params); return errcode !== 0 ? {} : result; }; /** * 标记未未读 * @param {object} body conversationItem: { sn, ... } */ export const UNREAD_MARK = 999; export const fetchConversationItemUnread = async (body) => { const { errcode, result } = await fetchJSON(`${API_HOST}/set_state_unread`, body); return errcode !== 0 ? {} : result; }; /** * 设置置顶 * @param {object} body { conversationid, top_state } */ export const fetchConversationItemTop = async (body) => { const { errcode, result } = await fetchJSON(`${API_HOST}/set_top_conversation`, body); return errcode !== 0 ? {} : result; }; /** * ------------------------------------------------------------------------------------------------ * 历史记录 */ /** * @param {object} params { search, from_date, end_date, whatsapp_id, opisn, coli_id, msg_type } * @todo msg_type */ export const fetchConversationsSearch = async (params) => { const { errcode, result: data } = await fetchJSON(`${API_HOST}/conversation_search`, params); const list = errcode !== 0 ? [] : (data || []).map((ele) => ({ ...ele, sn: ele.conversationid, customer_name: `${ele.whatsapp_name || ''}`.trim(), whatsapp_name: `${ele.whatsapp_name || ''}`.trim(), opi_sn: ele.OPI_SN || ele.opi_sn || 0, OPI_Name: `${ele.OPI_Name || ele.opi_name || ''}`.trim(), opi_name: `${ele.OPI_Name || ele.opi_name || ''}`.trim(), dateText: dayjs((ele.lasttime || ele.lasttime)).format('MM-DD HH:mm'), matchMsgList: parseRenderMessageList((ele.msglist_AsJOSN || [])), // .reverse()), coli_id: '', })); return list; }; /** * * @param {object} params { opisn, whatsappid, lasttime, pagesize, pagedir } */ export const fetchMessagesHistory = async (params) => { const defaultParams = { opisn: '', whatsappid: '', lasttime: '2024-01-01T00:00:00', pagesize: MESSAGE_PAGE_SIZE, pagedir: 'next', }; const _params = pick(params, Object.keys(defaultParams)); if (isEmpty(_params.whatsappid)) { return []; } const { errcode, result } = await fetchJSON(`${API_HOST}/get_item_messages`, {...defaultParams, ..._params}); const data = errcode !== 0 ? [] : result; // _params.pagedir === 'next' ? result.reverse() : result; return parseRenderMessageList(data); } /** * @param {object} params { opisn, phone_number_from, phone_number_mergeto } */ export const fetchConversationMerge = async (params) => { const { errcode, result } = await fetchJSON(`${API_HOST}/merge_session`, params); return errcode !== 0 ? {} : result; }; /** * ------------------------------------------------------------------------------------------------ * 未分配 */ export const fetchConversationsUnassigned = async (params) => { const { errcode, result: data } = await fetchJSON(`${API_HOST}/unassigned-conversation`, params); const list = errcode !== 0 ? [] : (data || []).map((ele) => ({ ...ele, customer_name: `${ele.whatsapp_name || ''}`.trim(), whatsapp_name: `${ele.whatsapp_name || ''}`.trim(), opi_sn: ele.OPI_SN || ele.opi_sn || 0, OPI_Name: `${ele.OPI_Name || ele.opi_name || ''}`.trim(), dateText: dayjs((ele.last_received_time)).format('MM-DD HH:mm'), })); return list; }; /** * @param {object} params { opi_sn, conversationid } */ export const postAssignConversation = async (params) => { const { errcode, result } = await fetchJSON(`${API_HOST}/assign_conversation`, params); return errcode !== 0 ? {} : result; } /** * ------------------------------------------------------------------------------------------------ * */ /** * 顾问的自定义标签 * @param {object} params { opisn, } */ export const fetchTags = async (params) => { const { errcode, result } = await fetchJSON(`${API_HOST}/get_opi_tags`, params); return errcode !== 0 ? [] : result.map(ele => ({ label: ele.tag_label, key: ele.tag_key, value: ele.tag_key, })); } /** * 会话设置标签 * @param {object} body { opisn, conversationid, tag_label, tag_id } */ export const postConversationTags = async (body) => { const formData = new FormData(); Object.keys(body).forEach(function (key) { formData.append(key, body[key]); }); const { errcode, result } = await postForm(`${API_HOST}/set_conversation_tags_add`, formData); return errcode !== 0 ? {} : result[0]; } /** * 会话删除标签 * @param {object} params { opisn, conversationid, tag_id } */ export const deleteConversationTags = async (params) => { const { errcode, result } = await fetchJSON(`${API_HOST}/set_conversation_tags_del`, params); return errcode !== 0 ? {} : result; } /** * 附加备注 * @param {object} body { opisn, conversationid, memo } */ export const postConversationMemo = async (body) => { const formData = new FormData(); Object.keys(body).forEach(function (key) { formData.append(key, body[key]); }); const { errcode, result } = await fetchJSON(`${API_HOST}/set_conversation_Memo`, formData); return errcode !== 0 ? {} : result; }