diff --git a/项目/CTI, SCRM, CRM/README.md b/项目/CTI, SCRM, CRM/README.md
index 5566931..3011e40 100644
--- a/项目/CTI, SCRM, CRM/README.md	
+++ b/项目/CTI, SCRM, CRM/README.md	
@@ -1,5 +1,5 @@
 ---
-Updated: 2023-09-13 11:57 Wed
+Updated: 2023-09-14 09:53 Thu
 ---
 
 ## Kimkim
@@ -26,5 +26,9 @@ Updated: 2023-09-13 11:57 Wed
 
 ## 客服系统
 
+### 需求
+
 - 促进即时通讯
 - 结合业务节点, 方便快捷地帮助顾问
+
+对于自定业务的具体需求, 目前没有十分契合的供应商能够提供,