You cannot select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
GHHub/src/views/report/Index.jsx

404 lines
15 KiB
React

import { Row, Col, Space, Button, Table, Divider, Typography } from 'antd';
import * as comm from '@/utils/commons';
import { usePDF } from 'react-to-pdf';
import dayjs from 'dayjs';
import SearchForm from '@/components/SearchForm';
import useAuthStore from '@/stores/Auth';
import useReportStore from '@/stores/Report';
function Index() {
2 years ago
const [travelAgencyId, ] = useAuthStore((state) => [state.loginUser.travelAgencyId]);
const [vendorScoresData, getHWVendorScores] = useReportStore((state) => [state.vendorScoresData, state.getHWVendorScores]);
const [productScoresData, getHWProductScores] = useReportStore((state) => [state.productScoresData, state.getHWProductScores]);
const [commendScoresData, getHWCommendScores] = useReportStore((state) => [state.commendScoresData, state.getHWCommendScores]);
2 years ago
const evaluationScores = vendorScoresData.EvaluationScores ? vendorScoresData.EvaluationScores[0] : [];
const primaryData = vendorScoresData.EvaluationScores
? [comm.pick(vendorScoresData.EvaluationScores[0], ['Groups', 'PersonNum', 'AmountUSD', 'EvaluationScore', 'TPReviews', 'TPReviewRate', 'Complaints', 'ComplaintRate'])]
: [];
const evaluationScoresData = [
{ category: 'DMC Services', item: 'Guide', value: evaluationScores.FRTGuide, note: evaluationScores.FRTText },
{ category: 'DMC Services', item: 'Driver & Vehicle', value: evaluationScores.FRTGriver },
{ category: 'DMC Services', item: 'Food Arrangement', value: evaluationScores.FRTMeal },
{ category: 'DMC Services', item: 'Activity', value: evaluationScores.FRTProduct },
{ category: 'Itinerary Arrangements', item: 'Hotel', value: evaluationScores.FRTHotel, },
{ category: 'Itinerary Arrangements', item: 'Travel Advisor’s Planning', value: evaluationScores.FRTAdvisor },
];
const columns_evaluation = [
{ title: 'Category', dataIndex: 'category', key: 'category',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 4 : index === 4 ? 2 : 0 }) },
{ title: 'Item', dataIndex: 'item', key: 'item', align: 'center' },
{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 7 : 0 })},
];
const columns_DMC_customer_satisfaction = [
{ title: 'Customer Satisfaction', dataIndex: 'item', key: 'item',align: 'center', },
{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 3 : 1 }) },
{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center',onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 0 : 1 }) },
{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center',onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 0 : 1 }) },
{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 5 : 0 })},
{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
];
const DMCData_customer_satisfaction = [
{
item: 'TP review rating',
stand_3: '\\',
stand_4: '30%',
stand_5: '60%',
value: evaluationScores.TPReviewRating,
final_score: evaluationScores.AvgCusSatisfaction,
note: evaluationScores.AvgCusSatisfaction,
},
{
item: 'Post tour complaints',
stand_3: '1',
stand_4: '0',
stand_5: '0',
value: evaluationScores.PostTourComplaints,
// final_score: evaluationScores.AvgCusSatisfaction,
note: evaluationScores.PostTourComplaintsText,
},
{
item: 'Complaints resolved during the tour',
stand_3: '3',
// stand_4: '0',
// stand_5: '0',
value: evaluationScores.ComplaintsDuringTour,
note: evaluationScores.ComplaintsDuringTourText,
},
{ item: 'Customer photos', stand_3: '\\', stand_4: '30%', stand_5: '50%', value: evaluationScores.CustomerPhotoRate, note: evaluationScores.CustomerPhotoRateText },
{ item: 'Evaluation scores', stand_3: '4.5', value: evaluationScores.EvaluationFormScore, note: evaluationScores.EvaluationFormScoreText },
];
const columns_DMC_sopport_local = [
{ title: 'Operator Support & Local resources', dataIndex: 'item', key: 'item',align: 'center', },
{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', },
{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center', },
{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center', },
{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 6 : 0 })},
{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
];
const DMCData_sopport_local = [
{
item: 'Response efficiency',
stand_3: '1d',
stand_4: '6hrs',
stand_5: '3hrs',
value: evaluationScores.ResponseEfficiency,
final_score: evaluationScores.AvgLocalResources,
note: evaluationScores.ResponseEfficiencyText,
},
{
item: 'Provide suggestions and alternatives',
stand_3: '\\',
stand_4: '√',
stand_5: '√',
value: evaluationScores.ProvideSuggestions,
// final_score: evaluationScores.AvgCusSatisfaction,
note: evaluationScores.ProvideSuggestionsText,
},
{
item: 'Provide local tourism information',
stand_3: '\\',
stand_4: '√',
stand_5: '√',
value: evaluationScores.ProvideLocalInfo,
note: evaluationScores.ProvideLocalInfoText,
},
{ item: 'Assist in developing exclusive products',
stand_3: '\\',
stand_4: '\\',
stand_5: '√', value: evaluationScores.ExclusiveProducts, note: evaluationScores.ExclusiveProductsText },
{ item: 'Dedicated tour guide team for AH',
stand_3: '\\',
stand_4: '√',
stand_5: '√', value: evaluationScores.DedicatedTourGuide, note: evaluationScores.DedicatedTourGuideText },
{ item: 'Partner hotels with contracted rate',
stand_3: '\\',
stand_4: '√',
stand_5: '√', value: evaluationScores.PartnerHotels, note: evaluationScores.PartnerHotelsText },
];
const columns_DMC_pricing = [
{ title: 'Pricing & Settlement 20%', dataIndex: 'item', key: 'item',align: 'center', },
{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', },
{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center', },
{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center', },
{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 3 : 0 })},
{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
];
const DMCData_pricing = [
{
item: 'Quotation',
stand_3: 'Package',
stand_4: 'Day tours',
stand_5: 'Individual services',
value: evaluationScores.Quotation,
final_score: evaluationScores.AvgPricingAndSettlement,
note: evaluationScores.QuotationText,
},
{
item: 'Settlement',
stand_3: 'Prepayment',
stand_4: 'Monthly Prepayment',
stand_5: 'Monthly settlement after the tours',
value: evaluationScores.Settlement,
note: evaluationScores.SettlementText,
},
{
item: 'Cancellation policy',
stand_3: '30 days',
stand_4: '21 days',
stand_5: '1 day',
value: evaluationScores.CancellationPolicy,
note: evaluationScores.CancellationPolicyText,
},];
const columns_primary = [
{
title: 'Groups',
dataIndex: 'Groups',
key: 'Groups',
},
{
title: 'Number of People',
dataIndex: 'PersonNum',
key: 'PersonNum',
},
{
title: 'Transaction AmountUSD)',
dataIndex: 'AmountUSD',
key: 'AmountUSD',
render: (value) => comm.formatPrice(value),
},
{
title: 'Evaluation Score',
dataIndex: 'EvaluationScore',
key: 'EvaluationScore',
},
{
title: 'TP Reviews',
dataIndex: 'TPReviews',
key: 'TPReviews',
},
{
title: 'TP Reviews Rate',
dataIndex: 'TPReviewRate',
key: 'TPReviewRate',
render: (value) => comm.formatPercent(value),
},
{
title: 'Complaints',
dataIndex: 'Complaints',
key: 'Complaints',
},
{
title: 'Complaint Rate',
dataIndex: 'ComplaintRate',
key: 'ComplaintRate',
render: (value) => comm.formatPercent(value),
},
];
2 years ago
const columns_month = [{ title: 'Date', dataIndex: 'VMonth', key: 'VMonth' }, ...columns_primary];
2 years ago
const columns_guide = [
{
title: 'Name',
dataIndex: 'TGI2_Name',
key: 'TGI2_Name',
},
{
title: 'Average Scores',
dataIndex: 'VAverage',
key: 'VAverage',
},
{
title: 'Group Numbers',
dataIndex: 'ReceptionGroups',
key: 'ReceptionGroups',
},
{
title: 'TP Reviews',
dataIndex: 'CommendNum',
key: 'CommendNum',
},
{
title: 'TP Review Rate',
dataIndex: 'CommendRate',
key: 'CommendRate',
render: (value) => comm.formatPercent(value),
},
{
title: 'Complaints',
dataIndex: 'Complaints',
key: 'Complaints',
},
{
title: 'Complaint Rate',
dataIndex: 'ComplaintRate',
key: 'ComplaintRate',
render: (value) => comm.formatPercent(value),
},
];
2 years ago
const columns_commend = [
{
title: 'Reference Number',
dataIndex: 'GRI_No',
key: 'GRI_No',
},
{
title: 'Tour Guides',
dataIndex: 'ObjectName',
key: 'ObjectName',
},
{
title: 'Essential Comments',
dataIndex: 'ECI_Content',
key: 'ECI_Content',
},
];
const { toPDF, targetRef } = usePDF({
method: 'save',
filename: 'GHH-Report.pdf',
page: { margin: '3', format: 'letter' }, //margin: Margin.SMALL,
canvas: { mimeType: 'image/jpeg', qualityRatio: 1 },
overrides: { pdf: { compress: true }, canvas: { useCORS: true } },
});
return (
<Space direction='vertical' style={{ width: '100%' }}>
{/* <Typography.Title level={3}></Typography.Title> */}
<Row gutter={16}>
<Col md={24} lg={18} xxl={12}>
<SearchForm
initialValue={{
dates: [dayjs().startOf('year'), dayjs().endOf('year')],
}}
defaultValue={{
shows: ['dates'],
fieldProps: {
dates: { label: 'Select Date', col: 12 },
},
fieldComProps: { dates: { picker: 'month', presets: false } },
}}
confirmText={'Get Report'}
onSubmit={(err, formVal, filedsVal) => {
getHWVendorScores(travelAgencyId, formVal.startdate, formVal.enddate);
getHWProductScores(travelAgencyId, formVal.startdate, formVal.enddate);
getHWCommendScores(travelAgencyId, formVal.startdate, formVal.enddate);
}}
/>
</Col>
<Col md={24} lg={6} xxl={12}>
<Button onClick={() => toPDF()}>Download PDF</Button>
</Col>
</Row>
<Row ref={targetRef}>
<Col md={24} lg={24} xxl={16}>
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Primary Data
</Typography.Title>
</Divider>
<Table dataSource={primaryData} columns={columns_primary} pagination={false} bordered />
</Col>
<Col md={24} lg={24} xxl={16}>
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Monthly Data
</Typography.Title>
</Divider>
<Table dataSource={vendorScoresData.MonthlyData} columns={columns_month} pagination={false} bordered />
</Col>
<Col md={24} lg={24} xxl={16}>
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
DMC Assessment Criteria
</Typography.Title>
</Divider>
<Table key={'cs'} dataSource={DMCData_customer_satisfaction} columns={columns_DMC_customer_satisfaction} pagination={false} bordered />
<br />
<Table key={'sl'} dataSource={DMCData_sopport_local} columns={columns_DMC_sopport_local} pagination={false} bordered />
<br />
<Table key={'p'} dataSource={DMCData_pricing} columns={columns_DMC_pricing} pagination={false} bordered />
<Divider orientation='right'>
<Typography.Title level={3} type='danger'>
Final Scores: {evaluationScores.FinalScores}
</Typography.Title>
</Divider>
<br />
<Typography>
<Typography.Title level={3} type='success'>
Scoring Rules
</Typography.Title>
<Typography.Paragraph type='success'>
<ol>
<li>The maximum score is 5</li>
<li>
The three categories are:
<ul>
<li>Customer satisfaction (40%)</li>
<li>Operator support & local resources (40%)</li>
<li>Pricing & settlement (20%)</li>
</ul>
</li>
<li>For each category, you can only get the corresponding score if you meet the standards of all items under the score.</li>
<li>The final score is the sum of the scores of each category multiplied by the proportion of the category.</li>
</ol>
</Typography.Paragraph>
</Typography>
<br />
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Evaluation Scores
</Typography.Title>
</Divider>
<Table dataSource={evaluationScoresData} columns={columns_evaluation} pagination={false} bordered />
</Col>
<Col md={24} lg={24} xxl={16}>
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Tour Guides Performence
</Typography.Title>
</Divider>
<Table dataSource={productScoresData.GuideScores} columns={columns_guide} pagination={false} bordered />
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
TP Reviews
</Typography.Title>
</Divider>
<Table dataSource={commendScoresData.CommendScores} columns={columns_commend} pagination={false} bordered />
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Complaints
</Typography.Title>
</Divider>
<Table dataSource={commendScoresData.ComplaintScores} columns={columns_commend} pagination={false} bordered />
<Divider orientation='center'>
<Typography.Title level={3} type='success'>
Suggestions from Customers
</Typography.Title>
</Divider>
<Table dataSource={commendScoresData.CriticizeScores} columns={columns_commend} pagination={false} bordered />
</Col>
</Row>
</Space>
);
}
export default (Index);