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@ -2,63 +2,21 @@ import { NavLink } from "react-router-dom";
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import { useEffect, useState } from "react";
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import { useEffect, useState } from "react";
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import { observer } from "mobx-react";
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import { observer } from "mobx-react";
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import { toJS } from "mobx";
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import { toJS } from "mobx";
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import { Row, Col, Space, Button, Table, Divider, Typography, Badge, List, DatePicker } from "antd";
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import { Row, Col, Space, Button, Table, Divider, Typography, List, Descriptions, DatePicker, Card } from "antd";
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import { useStore } from "@/stores/StoreContext.js";
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import { useStore } from "@/stores/StoreContext.js";
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import * as config from "@/config";
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import * as config from "@/config";
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import * as comm from "@/utils/commons";
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import * as comm from "@/utils/commons";
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import dayjs from "dayjs";
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import dayjs from "dayjs";
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import { usePDF } from "react-to-pdf";
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const { Title, Paragraph, Text } = Typography;
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const { Title } = Typography;
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function Index() {
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function Index() {
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const { reportStore, authStore } = useStore();
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const { reportStore, authStore } = useStore();
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const { search_date_start, search_date_end, vendorScoresData, productScoresData, commendScoresData } = reportStore;
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const { search_date_start, search_date_end, vendorScoresData, productScoresData, commendScoresData } = reportStore;
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const evaluationScores = vendorScoresData.EvaluationScores ? vendorScoresData.EvaluationScores[0] : [];
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useEffect(() => {}, []);
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useEffect(() => {}, []);
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const columns_primary = [
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{
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title: "Groups",
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dataIndex: "Groups",
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key: "Groups",
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},
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{
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title: "Number of People",
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dataIndex: "PersonNum",
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key: "PersonNum",
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},
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{
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title: "Transaction Amount(USD)",
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dataIndex: "AmountUSD",
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key: "AmountUSD",
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},
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{
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title: "Evaluation Score",
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dataIndex: "EvaluationScore",
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key: "EvaluationScore",
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},
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{
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title: "TP Reviews",
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dataIndex: "TPReviews",
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key: "TPReviews",
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},
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{
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title: "TP Reviews Rate",
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dataIndex: "TPReviewRate",
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key: "TPReviewRate",
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},
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{
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title: "Complaints",
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dataIndex: "Complaints",
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key: "Complaints",
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},
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{
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title: "Complaint Rate",
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dataIndex: "ComplaintRate",
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key: "ComplaintRate",
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},
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];
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const columns_month = [
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const columns_month = [
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{
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{
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title: "Date",
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title: "Date",
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@ -202,7 +160,7 @@ function Index() {
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key: "GRI_NO",
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key: "GRI_NO",
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},
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},
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{
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{
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title: "投诉对象",
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title: "对象",
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dataIndex: "ObjectName",
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dataIndex: "ObjectName",
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key: "ObjectName",
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key: "ObjectName",
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},
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},
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@ -251,9 +209,19 @@ function Index() {
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},
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},
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];
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];
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const { toPDF, targetRef } = usePDF({
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method: "save",
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filename: "GHH-Report.pdf",
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page: { margin: "3", format: "letter" }, //margin: Margin.SMALL,
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canvas: { mimeType: "image/jpeg", qualityRatio: 1 },
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overrides: { pdf: { compress: true }, canvas: { useCORS: true } },
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});
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return (
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return (
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<Space direction="vertical" style={{ width: "100%" }}>
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<Space direction="vertical" style={{ width: "100%" }}>
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<Title level={3}></Title>
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<Title level={3}>
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<div></div>
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</Title>
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<Row gutter={16}>
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<Row gutter={16}>
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<Col md={24} lg={8} xxl={6}>
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<Col md={24} lg={8} xxl={6}>
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<Space direction="horizontal">
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<Space direction="horizontal">
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@ -293,35 +261,289 @@ function Index() {
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Get Report
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Get Report
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</Button>
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</Button>
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</Col>
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</Col>
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<Col md={24} lg={10} xxl={11}></Col>
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<Col md={24} lg={10} xxl={11}>
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<Button onClick={() => toPDF()}>Download PDF</Button>
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</Col>
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</Row>
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</Row>
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<Title level={3}></Title>
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<Title level={3}></Title>
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<Row>
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<Row ref={targetRef}>
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<Col md={24} lg={24} xxl={24}>
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<Col md={24} lg={24} xxl={24}>
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<Divider>Primary Data</Divider>
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<Descriptions title="Primary Data" layout="vertical" bordered column={8}>
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<Table dataSource={vendorScoresData.PrimaryData} columns={columns_primary} pagination={false} bordered />
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<Descriptions.Item label="Groups">{evaluationScores.Groups}</Descriptions.Item>
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<Descriptions.Item label="Number of People">{evaluationScores.PersonNum}</Descriptions.Item>
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<Descriptions.Item label="Transaction Amount(USD)">{evaluationScores.AmountUSD}</Descriptions.Item>
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<Descriptions.Item label="Evaluation Score">{evaluationScores.EvaluationScore}</Descriptions.Item>
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<Descriptions.Item label="TP Reviews">{evaluationScores.TPReviews}</Descriptions.Item>
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<Descriptions.Item label="TP Reviews Rate">{evaluationScores.TPReviewRate}</Descriptions.Item>
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<Descriptions.Item label="Complaints">{evaluationScores.Complaints}</Descriptions.Item>
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<Descriptions.Item label="Complaint Rate">{evaluationScores.ComplaintRate}</Descriptions.Item>
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</Descriptions>
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</Col>
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</Col>
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<Col md={24} lg={24} xxl={24}>
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<Col md={24} lg={24} xxl={24}>
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<Divider>Monthly Data</Divider>
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<Divider orientation="left">Monthly Data</Divider>
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<Table dataSource={vendorScoresData.MonthlyData} columns={columns_month} pagination={false} bordered />
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<Table dataSource={vendorScoresData.MonthlyData} columns={columns_month} pagination={false} bordered />
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</Col>
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</Col>
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<Col md={24} lg={24} xxl={24}>
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<Col md={24} lg={24} xxl={24}>
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<Divider>地接考核分数</Divider>
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<Divider orientation="center">
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<Table dataSource={dataSource_dmc} columns={columns_dmc} pagination={false} bordered />
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地接考核分数 Final Scores:
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<Typography.Title level={3} type="danger">
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{evaluationScores.FinalScores}
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</Typography.Title>
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</Divider>
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<div class="ant-table-wrapper css-dev-only-do-not-override-3op25v">
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<div class="ant-spin-nested-loading css-dev-only-do-not-override-3op25v">
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<div class="ant-spin-container">
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<div class="ant-table ant-table-bordered">
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<div class="ant-table-container">
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<div class="ant-table-content">
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<table style={{ textAlign: "center" }}>
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<thead class="ant-table-thead">
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<tr>
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<th class="ant-table-cell" scope="col">
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Customer Satisfaction
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</th>
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<th class="ant-table-cell" scope="col">
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3 scores
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</th>
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<th class="ant-table-cell" scope="col">
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4 scores
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</th>
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<th class="ant-table-cell" scope="col">
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5 scores
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</th>
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<th class="ant-table-cell" scope="col">
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Your Scores
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</th>
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<th class="ant-table-cell" scope="col">
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Final Scores
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</th>
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<th class="ant-table-cell" scope="col">
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备注
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</th>
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</tr>
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</thead>
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<tbody class="ant-table-tbody">
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<tr class="ant-table-row ant-table-row-level-0">
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<td class="ant-table-cell">TP review rating</td>
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<td class="ant-table-cell">\</td>
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<td class="ant-table-cell">30%</td>
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<td class="ant-table-cell">60%</td>
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<td class="ant-table-cell">{evaluationScores.TPReviewRating}</td>
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<td class="ant-table-cell" rowspan="5">
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{evaluationScores.AvgCusSatisfaction}
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</td>
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<td class="ant-table-cell">{evaluationScores.TPReviewRatingText}</td>
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</tr>
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<tr class="ant-table-row ant-table-row-level-0">
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<td class="ant-table-cell">Post tour complaints</td>
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<td class="ant-table-cell">1</td>
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<td class="ant-table-cell">0</td>
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<td class="ant-table-cell">0</td>
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<td class="ant-table-cell">{evaluationScores.PostTourComplaints}</td>
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<td class="ant-table-cell">{evaluationScores.PostTourComplaintsText}</td>
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</tr>
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<tr class="ant-table-row ant-table-row-level-0">
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<td class="ant-table-cell">Complaints resolved during the tour</td>
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<td class="ant-table-cell" colspan="3">
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3
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</td>
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<td class="ant-table-cell">{evaluationScores.ComplaintsDuringTour}</td>
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<td class="ant-table-cell">{evaluationScores.ComplaintsDuringTourText}</td>
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</tr>
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<tr class="ant-table-row ant-table-row-level-0">
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<td class="ant-table-cell">Customer photos</td>
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<td class="ant-table-cell">\</td>
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<td class="ant-table-cell">30%</td>
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<td class="ant-table-cell">50%</td>
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<td class="ant-table-cell">{evaluationScores.CustomerPhotoRate}</td>
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<td class="ant-table-cell">{evaluationScores.CustomerPhotoRateText}</td>
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</tr>
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<tr class="ant-table-row ant-table-row-level-0">
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<td class="ant-table-cell">Evaluation scores</td>
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<td class="ant-table-cell" colspan="3">
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4.5
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</td>
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<td class="ant-table-cell">{evaluationScores.EvaluationFormScore}</td>
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<td class="ant-table-cell">{evaluationScores.EvaluationFormScoreText}</td>
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</tr>
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</tbody>
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</table>
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<br />
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<table style={{ textAlign: "center" }}>
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<thead class="ant-table-thead">
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<tr>
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<th class="ant-table-cell" scope="col">
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Operator Support & Local resources
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</th>
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<th class="ant-table-cell" scope="col">
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|
|
|
|
|
|
3 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
4 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
5 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
Your Scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
Final Scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
备注
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</thead>
|
|
|
|
|
|
|
|
<tbody class="ant-table-tbody">
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Response efficiency</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">1d</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">6hrs</td>
|
|
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|
|
|
|
|
<td class="ant-table-cell">3hrs</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ResponseEfficiency}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell" rowspan="6">
|
|
|
|
|
|
|
|
{evaluationScores.AvgLocalResources}
|
|
|
|
|
|
|
|
</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ResponseEfficiencyText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Provide suggestions and alternatives</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ProvideSuggestions}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ProvideSuggestionsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Provide local tourism information</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ProvideLocalInfo}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ProvideLocalInfoText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Assist in developing exclusive products</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ExclusiveProducts}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.ExclusiveProductsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Dedicated tour guide team for AH</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.DedicatedTourGuide}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.DedicatedTourGuideText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Partner hotels with contracted rate</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">\</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">√</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.PartnerHotels}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.PartnerHotelsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</tbody>
|
|
|
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
|
|
|
|
<thead class="ant-table-thead">
|
|
|
|
|
|
|
|
<tr>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
Pricing & Settlement (20%)
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
3 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
4 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
5 scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
Your Scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
Final Scores
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
<th class="ant-table-cell" scope="col">
|
|
|
|
|
|
|
|
备注
|
|
|
|
|
|
|
|
</th>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</thead>
|
|
|
|
|
|
|
|
<tbody class="ant-table-tbody">
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Quotation</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Package</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Day tours</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Individual services</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.Quotation}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell" rowspan="3">
|
|
|
|
|
|
|
|
{evaluationScores.AvgPricingAndSettlement}
|
|
|
|
|
|
|
|
</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.QuotationText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Settlement</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Prepayment</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Monthly Prepayment</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Monthly settlement after the tours</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.Settlement}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.SettlementText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr class="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td class="ant-table-cell">Cancellation policy</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">30 days</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">21 days</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">1 day</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.CancellationPolicy}</td>
|
|
|
|
|
|
|
|
<td class="ant-table-cell">{evaluationScores.CancellationPolicyText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</tbody>
|
|
|
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<List header={<div>Scoring Rules</div>} bordered>
|
|
|
|
|
|
|
|
<List.Item>1. The maximum score is 5</List.Item>
|
|
|
|
|
|
|
|
<List.Item>
|
|
|
|
|
|
|
|
2. The three categories are:
|
|
|
|
|
|
|
|
<List>
|
|
|
|
|
|
|
|
<List.Item>1). Customer satisfaction (40%)</List.Item>
|
|
|
|
|
|
|
|
<List.Item>2). Operator support & local resources (40%) </List.Item>
|
|
|
|
|
|
|
|
<List.Item>3). Pricing & settlement (20%)</List.Item>
|
|
|
|
|
|
|
|
</List>
|
|
|
|
|
|
|
|
</List.Item>
|
|
|
|
|
|
|
|
<List.Item>3. For each category, you can only get the corresponding score if you meet the standards of all items under the score.</List.Item>
|
|
|
|
|
|
|
|
<List.Item>4. The final score is the sum of the scores of each category multiplied by the proportion of the category.</List.Item>
|
|
|
|
|
|
|
|
</List>
|
|
|
|
</Col>
|
|
|
|
</Col>
|
|
|
|
<Col md={24} lg={24} xxl={24}>
|
|
|
|
<Col md={24} lg={24} xxl={24}>
|
|
|
|
<Divider>导游接待情况</Divider>
|
|
|
|
<Divider orientation="left">导游接待情况</Divider>
|
|
|
|
<Table dataSource={productScoresData.GuideScores} columns={columns_guide} pagination={false} bordered />
|
|
|
|
<Table dataSource={productScoresData.GuideScores} columns={columns_guide} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
<Divider>表扬情况</Divider>
|
|
|
|
<Col md={24} lg={24} xxl={24}>
|
|
|
|
|
|
|
|
<Divider orientation="left">表扬情况</Divider>
|
|
|
|
<Table dataSource={commendScoresData.CommendScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
<Table dataSource={commendScoresData.CommendScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
<Divider>投诉情况</Divider>
|
|
|
|
<Col md={24} lg={24} xxl={24}>
|
|
|
|
|
|
|
|
<Divider orientation="left">投诉情况</Divider>
|
|
|
|
<Table dataSource={commendScoresData.ComplaintScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
<Table dataSource={commendScoresData.ComplaintScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
<Divider>批评建议</Divider>
|
|
|
|
<Col md={24} lg={24} xxl={24}>
|
|
|
|
|
|
|
|
<Divider orientation="left">批评建议</Divider>
|
|
|
|
<Table dataSource={commendScoresData.CriticizeScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
<Table dataSource={commendScoresData.CriticizeScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
</Col>
|
|
|
|
</Col>
|
|
|
|
</Row>
|
|
|
|
</Row>
|
|
|
|