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@ -1,505 +1,404 @@
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import { useEffect } from "react";
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import { Row, Col, Space, Button, Table, Divider, Typography, } from 'antd';
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import { observer } from "mobx-react";
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import * as comm from '@/utils/commons';
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import { Row, Col, Space, Button, Table, Divider, Typography, DatePicker } from "antd";
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import { usePDF } from 'react-to-pdf';
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import { useStore } from "@/stores/StoreContext.js";
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import dayjs from 'dayjs';
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import * as config from "@/config";
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import SearchForm from '@/components/SearchForm';
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import * as comm from "@/utils/commons";
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import useAuthStore from '@/stores/Auth';
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import { usePDF } from "react-to-pdf";
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import useReportStore from '@/stores/Report';
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import { useTranslation } from 'react-i18next'
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function Index() {
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function Index() {
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const { reportStore, authStore } = useStore();
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const { t } = useTranslation();
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const { search_date_start, search_date_end, vendorScoresData, productScoresData, commendScoresData } = reportStore;
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const evaluationScores = vendorScoresData.EvaluationScores ? vendorScoresData.EvaluationScores[0] : [];
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useEffect(() => {}, []);
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const columns_month = [
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const [travelAgencyId, ] = useAuthStore((state) => [state.loginUser.travelAgencyId]);
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{
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const [loading, vendorScoresData, getHWVendorScores] = useReportStore((state) => [state.loading, state.vendorScoresData, state.getHWVendorScores]);
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title: "Date",
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const [productScoresData, getHWProductScores] = useReportStore((state) => [state.productScoresData, state.getHWProductScores]);
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dataIndex: "VMonth",
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const [commendScoresData, getHWCommendScores] = useReportStore((state) => [state.commendScoresData, state.getHWCommendScores]);
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key: "VMonth",
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},
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{
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title: "Groups",
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dataIndex: "Groups",
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key: "Groups",
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},
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{
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title: "Number of People",
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dataIndex: "PersonNum",
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key: "PersonNum",
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},
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{
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title: "Transaction Amount（USD)",
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dataIndex: "AmountUSD",
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key: "AmountUSD",
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render: value => comm.formatPrice(value),
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},
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{
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title: "Evaluation Score",
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dataIndex: "EvaluationScore",
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key: "EvaluationScore",
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},
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{
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title: "TP Reviews",
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dataIndex: "TPReviews",
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key: "TPReviews",
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},
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{
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title: "TP Reviews Rate",
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dataIndex: "TPReviewRate",
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key: "TPReviewRate",
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render: value => comm.formatPercent(value),
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},
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{
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title: "Complaints",
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dataIndex: "Complaints",
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key: "Complaints",
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},
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{
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title: "Complaint Rate",
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dataIndex: "ComplaintRate",
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key: "ComplaintRate",
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render: value => comm.formatPercent(value),
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},
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];
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const columns_guide = [
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const evaluationScores = vendorScoresData.EvaluationScores ? vendorScoresData.EvaluationScores[0] : [];
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{
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const primaryData = vendorScoresData.EvaluationScores
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title: "Name",
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? [comm.pick(vendorScoresData.EvaluationScores[0], ['Groups', 'PersonNum', 'AmountUSD', 'EvaluationScore', 'TPReviews', 'TPReviewRate', 'Complaints', 'ComplaintRate'])]
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dataIndex: "TGI2_Name",
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: [];
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key: "TGI2_Name",
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},
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{
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title: "Average Scores",
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dataIndex: "VAverage",
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key: "VAverage",
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},
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{
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title: "Group Numbers",
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dataIndex: "ReceptionGroups",
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key: "ReceptionGroups",
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},
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{
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title: "TP Reviews",
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dataIndex: "CommendNum",
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key: "CommendNum",
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},
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{
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title: "TP Review Rate",
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dataIndex: "CommendRate",
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key: "CommendRate",
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render: value => comm.formatPercent(value),
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},
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{
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title: "Complaints",
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dataIndex: "Complaints",
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key: "Complaints",
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},
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{
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title: "Complaint Rate",
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dataIndex: "ComplaintRate",
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key: "ComplaintRate",
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render: value => comm.formatPercent(value),
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},
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];
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const columns_commend = [
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const evaluationScoresData = [
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{
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{ category: 'DMC Services', item: 'Guide', value: evaluationScores.FRTGuide, note: evaluationScores.FRTText },
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title: "Reference Number",
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{ category: 'DMC Services', item: 'Driver & Vehicle', value: evaluationScores.FRTGriver },
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dataIndex: "GRI_No",
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{ category: 'DMC Services', item: 'Food Arrangement', value: evaluationScores.FRTMeal },
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key: "GRI_No",
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{ category: 'DMC Services', item: 'Activity', value: evaluationScores.FRTProduct },
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},
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{ category: 'Itinerary Arrangements', item: 'Hotel', value: evaluationScores.FRTHotel, },
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{
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{ category: 'Itinerary Arrangements', item: 'Travel Advisor’s Planning', value: evaluationScores.FRTAdvisor },
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title: "Tour Guides",
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];
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dataIndex: "ObjectName",
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const columns_evaluation = [
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key: "ObjectName",
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{ title: 'Category', dataIndex: 'category', key: 'category',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 4 : index === 4 ? 2 : 0 }) },
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},
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{ title: 'Item', dataIndex: 'item', key: 'item', align: 'center' },
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{
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{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
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title: "Essential Comments",
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{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 7 : 0 })},
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dataIndex: "ECI_Content",
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];
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key: "ECI_Content",
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},
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];
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const { toPDF, targetRef } = usePDF({
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const columns_DMC_customer_satisfaction = [
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method: "save",
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{ title: 'Customer Satisfaction', dataIndex: 'item', key: 'item',align: 'center', },
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filename: "GHH-Report.pdf",
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{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 3 : 1 }) },
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page: { margin: "3", format: "letter" }, //margin: Margin.SMALL,
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{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center',onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 0 : 1 }) },
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canvas: { mimeType: "image/jpeg", qualityRatio: 1 },
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{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center',onCell: (_, index) => ({ colSpan: (index === 2 || index===4) ? 0 : 1 }) },
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overrides: { pdf: { compress: true }, canvas: { useCORS: true } },
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{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
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});
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{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 5 : 0 })},
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{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
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];
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const DMCData_customer_satisfaction = [
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{
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item: 'TP review rating',
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stand_3: '\\',
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stand_4: '30%',
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stand_5: '60%',
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value: evaluationScores.TPReviewRating,
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final_score: evaluationScores.AvgCusSatisfaction,
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note: evaluationScores.AvgCusSatisfaction,
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},
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{
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item: 'Post tour complaints',
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stand_3: '1',
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stand_4: '0',
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stand_5: '0',
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value: evaluationScores.PostTourComplaints,
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// final_score: evaluationScores.AvgCusSatisfaction,
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note: evaluationScores.PostTourComplaintsText,
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},
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{
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item: 'Complaints resolved during the tour',
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stand_3: '3',
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// stand_4: '0',
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// stand_5: '0',
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value: evaluationScores.ComplaintsDuringTour,
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note: evaluationScores.ComplaintsDuringTourText,
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},
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{ item: 'Customer photos', stand_3: '\\', stand_4: '30%', stand_5: '50%', value: evaluationScores.CustomerPhotoRate, note: evaluationScores.CustomerPhotoRateText },
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{ item: 'Evaluation scores', stand_3: '4.5', value: evaluationScores.EvaluationFormScore, note: evaluationScores.EvaluationFormScoreText },
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];
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return (
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const columns_DMC_sopport_local = [
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<Space direction="vertical" style={{ width: "100%" }}>
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{ title: 'Operator Support & Local resources', dataIndex: 'item', key: 'item',align: 'center', },
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<Typography.Title level={3}></Typography.Title>
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{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', },
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<Row gutter={16}>
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{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center', },
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<Col md={24} lg={8} xxl={6}>
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{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center', },
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<Space direction="horizontal">
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{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
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Select Date
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{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 6 : 0 })},
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<DatePicker.RangePicker
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{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
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format={config.DATE_FORMAT_MONTH}
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];
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allowClear={true}
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const DMCData_sopport_local = [
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style={{ width: "100%" }}
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{
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defaultValue={[search_date_start, search_date_end]}
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item: 'Response efficiency',
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onChange={reportStore.onDateRangeChange}
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stand_3: '1d',
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allowEmpty={true}
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stand_4: '6hrs',
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picker="month"
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stand_5: '3hrs',
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/>
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value: evaluationScores.ResponseEfficiency,
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</Space>
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final_score: evaluationScores.AvgLocalResources,
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</Col>
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note: evaluationScores.ResponseEfficiencyText,
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<Col md={24} lg={4} xxl={4}>
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},
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<Button
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{
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type="primary"
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item: 'Provide suggestions and alternatives',
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loading={reportStore.loading}
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stand_3: '\\',
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onClick={() => {
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stand_4: '√',
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reportStore.getHWVendorScores(
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stand_5: '√',
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authStore.login.travelAgencyId,
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value: evaluationScores.ProvideSuggestions,
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search_date_start == null ? null : search_date_start.format(config.DATE_FORMAT),
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// final_score: evaluationScores.AvgCusSatisfaction,
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search_date_end == null ? null : search_date_end.format(config.DATE_FORMAT)
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note: evaluationScores.ProvideSuggestionsText,
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);
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},
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reportStore.getHWProductScores(
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{
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authStore.login.travelAgencyId,
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item: 'Provide local tourism information',
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search_date_start == null ? null : search_date_start.format(config.DATE_FORMAT),
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stand_3: '\\',
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search_date_end == null ? null : search_date_end.format(config.DATE_FORMAT)
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stand_4: '√',
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);
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stand_5: '√',
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reportStore.getHWCommendScores(
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value: evaluationScores.ProvideLocalInfo,
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authStore.login.travelAgencyId,
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note: evaluationScores.ProvideLocalInfoText,
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search_date_start == null ? null : search_date_start.format(config.DATE_FORMAT),
|
|
|
|
},
|
|
|
|
search_date_end == null ? null : search_date_end.format(config.DATE_FORMAT)
|
|
|
|
{ item: 'Assist in developing exclusive products',
|
|
|
|
);
|
|
|
|
stand_3: '\\',
|
|
|
|
}}>
|
|
|
|
stand_4: '\\',
|
|
|
|
Get Report
|
|
|
|
stand_5: '√', value: evaluationScores.ExclusiveProducts, note: evaluationScores.ExclusiveProductsText },
|
|
|
|
</Button>
|
|
|
|
{ item: 'Dedicated tour guide team for AH',
|
|
|
|
</Col>
|
|
|
|
stand_3: '\\',
|
|
|
|
<Col md={24} lg={10} xxl={11}>
|
|
|
|
stand_4: '√',
|
|
|
|
<Button onClick={() => toPDF()}>Download PDF</Button>
|
|
|
|
stand_5: '√', value: evaluationScores.DedicatedTourGuide, note: evaluationScores.DedicatedTourGuideText },
|
|
|
|
</Col>
|
|
|
|
{ item: 'Partner hotels with contracted rate',
|
|
|
|
</Row>
|
|
|
|
stand_3: '\\',
|
|
|
|
<Typography.Title level={3}></Typography.Title>
|
|
|
|
stand_4: '√',
|
|
|
|
|
|
|
|
stand_5: '√', value: evaluationScores.PartnerHotels, note: evaluationScores.PartnerHotelsText },
|
|
|
|
|
|
|
|
];
|
|
|
|
|
|
|
|
const columns_DMC_pricing = [
|
|
|
|
|
|
|
|
{ title: 'Pricing & Settlement （20%）', dataIndex: 'item', key: 'item',align: 'center', },
|
|
|
|
|
|
|
|
{ title: '3 scores', dataIndex: 'stand_3', key: 'stand_3', align: 'center', },
|
|
|
|
|
|
|
|
{ title: '4 scores', dataIndex: 'stand_4', key: 'stand_4',align: 'center', },
|
|
|
|
|
|
|
|
{ title: '5 scores', dataIndex: 'stand_5', key: 'stand_5',align: 'center', },
|
|
|
|
|
|
|
|
{ title: 'Your Scores', dataIndex: 'value', key: 'value',align: 'center', },
|
|
|
|
|
|
|
|
{ title: 'Final Scores', dataIndex: 'final_score', key: 'final_score',align: 'center', onCell: (_, index) => ({ rowSpan: index === 0 ? 3 : 0 })},
|
|
|
|
|
|
|
|
{ title: 'Note', dataIndex: 'note', key: 'note',align: 'center', },
|
|
|
|
|
|
|
|
];
|
|
|
|
|
|
|
|
const DMCData_pricing = [
|
|
|
|
|
|
|
|
{
|
|
|
|
|
|
|
|
item: 'Quotation',
|
|
|
|
|
|
|
|
stand_3: 'Package',
|
|
|
|
|
|
|
|
stand_4: 'Day tours',
|
|
|
|
|
|
|
|
stand_5: 'Individual services',
|
|
|
|
|
|
|
|
value: evaluationScores.Quotation,
|
|
|
|
|
|
|
|
final_score: evaluationScores.AvgPricingAndSettlement,
|
|
|
|
|
|
|
|
note: evaluationScores.QuotationText,
|
|
|
|
|
|
|
|
},
|
|
|
|
|
|
|
|
{
|
|
|
|
|
|
|
|
item: 'Settlement',
|
|
|
|
|
|
|
|
stand_3: 'Prepayment',
|
|
|
|
|
|
|
|
stand_4: 'Monthly Prepayment',
|
|
|
|
|
|
|
|
stand_5: 'Monthly settlement after the tours',
|
|
|
|
|
|
|
|
value: evaluationScores.Settlement,
|
|
|
|
|
|
|
|
note: evaluationScores.SettlementText,
|
|
|
|
|
|
|
|
},
|
|
|
|
|
|
|
|
{
|
|
|
|
|
|
|
|
item: 'Cancellation policy',
|
|
|
|
|
|
|
|
stand_3: '30 days',
|
|
|
|
|
|
|
|
stand_4: '21 days',
|
|
|
|
|
|
|
|
stand_5: '1 day',
|
|
|
|
|
|
|
|
value: evaluationScores.CancellationPolicy,
|
|
|
|
|
|
|
|
note: evaluationScores.CancellationPolicyText,
|
|
|
|
|
|
|
|
},];
|
|
|
|
|
|
|
|
|
|
|
|
<Row ref={targetRef}>
|
|
|
|
const columns_primary = [
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
{
|
|
|
|
<Divider orientation="center">
|
|
|
|
title: 'Groups',
|
|
|
|
<Typography.Title level={3} type="success">Primary Data</Typography.Title>
|
|
|
|
dataIndex: 'Groups',
|
|
|
|
</Divider>
|
|
|
|
key: 'Groups',
|
|
|
|
<div className="ant-table-wrapper ant-spin-nested-loading css-1x2egda css-dev-only-do-not-override-1x2egda ">
|
|
|
|
},
|
|
|
|
<div className="ant-spin-container ant-table ant-table-bordered">
|
|
|
|
{
|
|
|
|
<div className="ant-table-container">
|
|
|
|
title: 'Number of People',
|
|
|
|
<div className="ant-table-content">
|
|
|
|
dataIndex: 'PersonNum',
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
key: 'PersonNum',
|
|
|
|
<thead className="ant-table-thead">
|
|
|
|
},
|
|
|
|
<tr>
|
|
|
|
{
|
|
|
|
<th scope="col">Groups</th>
|
|
|
|
title: 'Transaction Amount（USD)',
|
|
|
|
<th scope="col">Number of People</th>
|
|
|
|
dataIndex: 'AmountUSD',
|
|
|
|
<th scope="col">Transaction Amount (USD)</th>
|
|
|
|
key: 'AmountUSD',
|
|
|
|
<th scope="col">Evaluation Score</th>
|
|
|
|
render: (value) => comm.formatPrice(value),
|
|
|
|
<th scope="col">TP Reviews</th>
|
|
|
|
},
|
|
|
|
<th scope="col">TP Reviews Rate</th>
|
|
|
|
{
|
|
|
|
<th scope="col">Complaints</th>
|
|
|
|
title: 'Evaluation Score',
|
|
|
|
<th scope="col">Complaint Rate</th>
|
|
|
|
dataIndex: 'EvaluationScore',
|
|
|
|
</tr>
|
|
|
|
key: 'EvaluationScore',
|
|
|
|
</thead>
|
|
|
|
},
|
|
|
|
<tbody className="ant-table-tbody">
|
|
|
|
{
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
title: 'TP Reviews',
|
|
|
|
<td>{evaluationScores.Groups}</td>
|
|
|
|
dataIndex: 'TPReviews',
|
|
|
|
<td>{evaluationScores.PersonNum}</td>
|
|
|
|
key: 'TPReviews',
|
|
|
|
<td>{comm.formatPrice(evaluationScores.AmountUSD)}</td>
|
|
|
|
},
|
|
|
|
<td>{evaluationScores.EvaluationScore}</td>
|
|
|
|
{
|
|
|
|
<td>{evaluationScores.TPReviews}</td>
|
|
|
|
title: 'TP Reviews Rate',
|
|
|
|
<td>{comm.formatPercent(evaluationScores.TPReviewRate)}</td>
|
|
|
|
dataIndex: 'TPReviewRate',
|
|
|
|
<td>{evaluationScores.Complaints}</td>
|
|
|
|
key: 'TPReviewRate',
|
|
|
|
<td>{comm.formatPercent(evaluationScores.ComplaintRate)}</td>
|
|
|
|
render: (value) => comm.formatPercent(value),
|
|
|
|
</tr>
|
|
|
|
},
|
|
|
|
</tbody>
|
|
|
|
{
|
|
|
|
</table>
|
|
|
|
title: 'Complaints',
|
|
|
|
</div>
|
|
|
|
dataIndex: 'Complaints',
|
|
|
|
</div>
|
|
|
|
key: 'Complaints',
|
|
|
|
</div>
|
|
|
|
},
|
|
|
|
</div>
|
|
|
|
{
|
|
|
|
</Col>
|
|
|
|
title: 'Complaint Rate',
|
|
|
|
|
|
|
|
dataIndex: 'ComplaintRate',
|
|
|
|
|
|
|
|
key: 'ComplaintRate',
|
|
|
|
|
|
|
|
render: (value) => comm.formatPercent(value),
|
|
|
|
|
|
|
|
},
|
|
|
|
|
|
|
|
];
|
|
|
|
|
|
|
|
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
const columns_month = [{ title: 'Date', dataIndex: 'VMonth', key: 'VMonth' }, ...columns_primary];
|
|
|
|
<Divider orientation="center">
|
|
|
|
|
|
|
|
<Typography.Title level={3} type="success">Monthly Data</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<Table dataSource={vendorScoresData.MonthlyData} columns={columns_month} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
const columns_guide = [
|
|
|
|
<Divider orientation="center">
|
|
|
|
{
|
|
|
|
<Typography.Title level={3} type="success">DMC Assessment Criteria</Typography.Title>
|
|
|
|
title: 'Name',
|
|
|
|
</Divider>
|
|
|
|
dataIndex: 'TGI2_Name',
|
|
|
|
<div className="ant-table-wrapper ant-spin-nested-loading css-1x2egda css-dev-only-do-not-override-1x2egda">
|
|
|
|
key: 'TGI2_Name',
|
|
|
|
<div className="ant-spin-container ant-table ant-table-bordered">
|
|
|
|
},
|
|
|
|
<div className="ant-table-container">
|
|
|
|
{
|
|
|
|
<div className="ant-table-content">
|
|
|
|
title: 'Average Scores',
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
dataIndex: 'VAverage',
|
|
|
|
<thead className="ant-table-thead">
|
|
|
|
key: 'VAverage',
|
|
|
|
<tr>
|
|
|
|
},
|
|
|
|
<th scope="col">Customer Satisfaction</th>
|
|
|
|
{
|
|
|
|
<th scope="col">3 scores</th>
|
|
|
|
title: 'Group Numbers',
|
|
|
|
<th scope="col">4 scores</th>
|
|
|
|
dataIndex: 'ReceptionGroups',
|
|
|
|
<th scope="col">5 scores</th>
|
|
|
|
key: 'ReceptionGroups',
|
|
|
|
<th scope="col">Your Scores</th>
|
|
|
|
},
|
|
|
|
<th scope="col">Final Scores</th>
|
|
|
|
{
|
|
|
|
<th scope="col">Note</th>
|
|
|
|
title: 'TP Reviews',
|
|
|
|
</tr>
|
|
|
|
dataIndex: 'CommendNum',
|
|
|
|
</thead>
|
|
|
|
key: 'CommendNum',
|
|
|
|
<tbody className="ant-table-tbody">
|
|
|
|
},
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
{
|
|
|
|
<td>TP review rating</td>
|
|
|
|
title: 'TP Review Rate',
|
|
|
|
<td>\</td>
|
|
|
|
dataIndex: 'CommendRate',
|
|
|
|
<td>30%</td>
|
|
|
|
key: 'CommendRate',
|
|
|
|
<td>60%</td>
|
|
|
|
render: (value) => comm.formatPercent(value),
|
|
|
|
<td>{evaluationScores.TPReviewRating}</td>
|
|
|
|
},
|
|
|
|
<td rowSpan="5">{evaluationScores.AvgCusSatisfaction}</td>
|
|
|
|
{
|
|
|
|
<td>{evaluationScores.TPReviewRatingText}</td>
|
|
|
|
title: 'Complaints',
|
|
|
|
</tr>
|
|
|
|
dataIndex: 'Complaints',
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
key: 'Complaints',
|
|
|
|
<td>Post tour complaints</td>
|
|
|
|
},
|
|
|
|
<td>1</td>
|
|
|
|
{
|
|
|
|
<td>0</td>
|
|
|
|
title: 'Complaint Rate',
|
|
|
|
<td>0</td>
|
|
|
|
dataIndex: 'ComplaintRate',
|
|
|
|
<td>{evaluationScores.PostTourComplaints}</td>
|
|
|
|
key: 'ComplaintRate',
|
|
|
|
<td>{evaluationScores.PostTourComplaintsText}</td>
|
|
|
|
render: (value) => comm.formatPercent(value),
|
|
|
|
</tr>
|
|
|
|
},
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
];
|
|
|
|
<td>Complaints resolved during the tour</td>
|
|
|
|
|
|
|
|
<td colSpan={3}>3</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ComplaintsDuringTour}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ComplaintsDuringTourText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Customer photos</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>30%</td>
|
|
|
|
|
|
|
|
<td>50%</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.CustomerPhotoRate}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.CustomerPhotoRateText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Evaluation scores</td>
|
|
|
|
|
|
|
|
<td colSpan={3}>4.5</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.EvaluationFormScore}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.EvaluationFormScoreText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</tbody>
|
|
|
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
|
|
|
|
<thead className="ant-table-thead">
|
|
|
|
|
|
|
|
<tr>
|
|
|
|
|
|
|
|
<th scope="col">Operator Support & Local resources</th>
|
|
|
|
|
|
|
|
<th scope="col">3 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">4 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">5 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Your Scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Final Scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Note</th>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</thead>
|
|
|
|
|
|
|
|
<tbody className="ant-table-tbody">
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Response efficiency</td>
|
|
|
|
|
|
|
|
<td>1d</td>
|
|
|
|
|
|
|
|
<td>6hrs</td>
|
|
|
|
|
|
|
|
<td>3hrs</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ResponseEfficiency}</td>
|
|
|
|
|
|
|
|
<td rowSpan="6">{evaluationScores.AvgLocalResources}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ResponseEfficiencyText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Provide suggestions and alternatives</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ProvideSuggestions}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ProvideSuggestionsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Provide local tourism information</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ProvideLocalInfo}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ProvideLocalInfoText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Assist in developing exclusive products</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ExclusiveProducts}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.ExclusiveProductsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Dedicated tour guide team for AH</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.DedicatedTourGuide}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.DedicatedTourGuideText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Partner hotels with contracted rate</td>
|
|
|
|
|
|
|
|
<td>\</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>√</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.PartnerHotels}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.PartnerHotelsText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</tbody>
|
|
|
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
|
|
|
|
<thead className="ant-table-thead">
|
|
|
|
|
|
|
|
<tr>
|
|
|
|
|
|
|
|
<th scope="col">Pricing & Settlement （20%）</th>
|
|
|
|
|
|
|
|
<th scope="col">3 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">4 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">5 scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Your Scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Final Scores</th>
|
|
|
|
|
|
|
|
<th scope="col">Note</th>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</thead>
|
|
|
|
|
|
|
|
<tbody className="ant-table-tbody">
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Quotation</td>
|
|
|
|
|
|
|
|
<td>Package</td>
|
|
|
|
|
|
|
|
<td>Day tours</td>
|
|
|
|
|
|
|
|
<td>Individual services</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.Quotation}</td>
|
|
|
|
|
|
|
|
<td rowSpan="3">{evaluationScores.AvgPricingAndSettlement}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.QuotationText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Settlement</td>
|
|
|
|
|
|
|
|
<td>Prepayment</td>
|
|
|
|
|
|
|
|
<td>Monthly Prepayment</td>
|
|
|
|
|
|
|
|
<td>Monthly settlement after the tours</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.Settlement}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.SettlementText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Cancellation policy</td>
|
|
|
|
|
|
|
|
<td>30 days</td>
|
|
|
|
|
|
|
|
<td>21 days</td>
|
|
|
|
|
|
|
|
<td>1 day</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.CancellationPolicy}</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.CancellationPolicyText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
</tbody>
|
|
|
|
|
|
|
|
</table>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
</div>
|
|
|
|
|
|
|
|
<Divider orientation="right">
|
|
|
|
|
|
|
|
<Typography.Title level={3} type="danger">
|
|
|
|
|
|
|
|
Final Scores: {evaluationScores.FinalScores}
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<Typography>
|
|
|
|
|
|
|
|
<Typography.Title level={3} type="success">
|
|
|
|
|
|
|
|
Scoring Rules
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
<Typography.Paragraph type="success">
|
|
|
|
|
|
|
|
<ol>
|
|
|
|
|
|
|
|
<li>The maximum score is 5</li>
|
|
|
|
|
|
|
|
<li>
|
|
|
|
|
|
|
|
The three categories are:
|
|
|
|
|
|
|
|
<ul>
|
|
|
|
|
|
|
|
<li>Customer satisfaction (40%)</li>
|
|
|
|
|
|
|
|
<li>Operator support & local resources (40%)</li>
|
|
|
|
|
|
|
|
<li>Pricing & settlement (20%)</li>
|
|
|
|
|
|
|
|
</ul>
|
|
|
|
|
|
|
|
</li>
|
|
|
|
|
|
|
|
<li>For each category, you can only get the corresponding score if you meet the standards of all items under the score.</li>
|
|
|
|
|
|
|
|
<li>The final score is the sum of the scores of each category multiplied by the proportion of the category.</li>
|
|
|
|
|
|
|
|
</ol>
|
|
|
|
|
|
|
|
</Typography.Paragraph>
|
|
|
|
|
|
|
|
</Typography>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<br />
|
|
|
|
const columns_commend = [
|
|
|
|
<Divider orientation="center">
|
|
|
|
{
|
|
|
|
<Typography.Title level={3} type="success">Evaluation Scores</Typography.Title>
|
|
|
|
title: 'Reference Number',
|
|
|
|
</Divider>
|
|
|
|
dataIndex: 'GRI_No',
|
|
|
|
<div className="ant-table-wrapper ant-spin-nested-loading css-1x2egda css-dev-only-do-not-override-1x2egda ">
|
|
|
|
key: 'GRI_No',
|
|
|
|
<div className="ant-spin-container ant-table ant-table-bordered">
|
|
|
|
},
|
|
|
|
<div className="ant-table-container">
|
|
|
|
{
|
|
|
|
<div className="ant-table-content">
|
|
|
|
title: 'Tour Guides',
|
|
|
|
<table style={{ textAlign: "center" }}>
|
|
|
|
dataIndex: 'ObjectName',
|
|
|
|
<thead className="ant-table-thead">
|
|
|
|
key: 'ObjectName',
|
|
|
|
<tr>
|
|
|
|
},
|
|
|
|
<th scope="col">Category</th>
|
|
|
|
{
|
|
|
|
<th scope="col">Item</th>
|
|
|
|
title: 'Essential Comments',
|
|
|
|
<th scope="col">Your Scores</th>
|
|
|
|
dataIndex: 'ECI_Content',
|
|
|
|
<th scope="col">Note</th>
|
|
|
|
key: 'ECI_Content',
|
|
|
|
</tr>
|
|
|
|
},
|
|
|
|
</thead>
|
|
|
|
];
|
|
|
|
<tbody className="ant-table-tbody">
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td rowSpan="4">DMC Services</td>
|
|
|
|
|
|
|
|
<td>Guide</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.FRTGuide}</td>
|
|
|
|
|
|
|
|
<td rowSpan="7">{evaluationScores.FRTText}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
const { toPDF, targetRef } = usePDF({
|
|
|
|
<td>Driver & Vehicle</td>
|
|
|
|
method: 'save',
|
|
|
|
<td>{evaluationScores.FRTGriver}</td>
|
|
|
|
filename: 'GHH-Report.pdf',
|
|
|
|
</tr>
|
|
|
|
page: { margin: '3', format: 'letter' }, //margin: Margin.SMALL,
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
canvas: { mimeType: 'image/jpeg', qualityRatio: 1 },
|
|
|
|
<td>Food Arrangement</td>
|
|
|
|
overrides: { pdf: { compress: true }, canvas: { useCORS: true } },
|
|
|
|
<td>{evaluationScores.FRTMeal}</td>
|
|
|
|
});
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
|
|
|
|
<td>Activity</td>
|
|
|
|
|
|
|
|
<td>{evaluationScores.FRTProduct}</td>
|
|
|
|
|
|
|
|
</tr>
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
return (
|
|
|
|
<td rowSpan="2">Itinerary Arrangements</td>
|
|
|
|
<Space direction='vertical' style={{ width: '100%' }}>
|
|
|
|
<td>Hotel</td>
|
|
|
|
{/* <Typography.Title level={3}></Typography.Title> */}
|
|
|
|
<td>{evaluationScores.FRTHotel}</td>
|
|
|
|
<Row gutter={16}>
|
|
|
|
</tr>
|
|
|
|
<Col md={24} lg={18} xxl={12}>
|
|
|
|
<tr className="ant-table-row ant-table-row-level-0">
|
|
|
|
<SearchForm
|
|
|
|
<td>Travel Advisor’s Planning</td>
|
|
|
|
initialValue={{
|
|
|
|
<td>{evaluationScores.FRTAdvisor}</td>
|
|
|
|
dates: [dayjs().startOf('year'), dayjs().endOf('year')],
|
|
|
|
</tr>
|
|
|
|
}}
|
|
|
|
</tbody>
|
|
|
|
defaultValue={{
|
|
|
|
</table>
|
|
|
|
shows: ['dates'],
|
|
|
|
</div>
|
|
|
|
fieldProps: {
|
|
|
|
</div>
|
|
|
|
dates: { label: 'Select Date', col: 12 },
|
|
|
|
</div>
|
|
|
|
},
|
|
|
|
</div>
|
|
|
|
fieldComProps: { dates: { picker: 'month', presets: false } },
|
|
|
|
</Col>
|
|
|
|
}}
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
confirmText={t('vendor:report.GetReport')}
|
|
|
|
<Divider orientation="center">
|
|
|
|
onSubmit={(err, formVal, filedsVal) => {
|
|
|
|
<Typography.Title level={3} type="success">Tour Guides Performence</Typography.Title>
|
|
|
|
getHWVendorScores(travelAgencyId, formVal.startdate, formVal.enddate);
|
|
|
|
</Divider>
|
|
|
|
getHWProductScores(travelAgencyId, formVal.startdate, formVal.enddate);
|
|
|
|
<Table dataSource={productScoresData.GuideScores} columns={columns_guide} pagination={false} bordered />
|
|
|
|
getHWCommendScores(travelAgencyId, formVal.startdate, formVal.enddate);
|
|
|
|
|
|
|
|
}}
|
|
|
|
|
|
|
|
/>
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
|
|
|
|
<Col md={24} lg={6} xxl={12}>
|
|
|
|
|
|
|
|
<Button onClick={() => toPDF()}>Download PDF</Button>
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
|
|
|
|
</Row>
|
|
|
|
|
|
|
|
<Row ref={targetRef}>
|
|
|
|
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
|
|
|
|
<Divider orientation='center'>
|
|
|
|
|
|
|
|
<Typography.Title level={3} type='success'>
|
|
|
|
|
|
|
|
Primary Data
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<Table loading={loading} dataSource={primaryData} columns={columns_primary} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
|
|
|
|
|
|
|
|
<Divider orientation="center">
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
<Typography.Title level={3} type="success">TP Reviews</Typography.Title>
|
|
|
|
<Divider orientation='center'>
|
|
|
|
</Divider>
|
|
|
|
<Typography.Title level={3} type='success'>
|
|
|
|
<Table dataSource={commendScoresData.CommendScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
Monthly Data
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<Table loading={loading} dataSource={vendorScoresData.MonthlyData} columns={columns_month} pagination={false} bordered />
|
|
|
|
|
|
|
|
</Col>
|
|
|
|
|
|
|
|
|
|
|
|
<Divider orientation="center">
|
|
|
|
<Col md={24} lg={24} xxl={16}>
|
|
|
|
<Typography.Title level={3} type="success">Complaints</Typography.Title>
|
|
|
|
<Divider orientation='center'>
|
|
|
|
</Divider>
|
|
|
|
<Typography.Title level={3} type='success'>
|
|
|
|
<Table dataSource={commendScoresData.ComplaintScores} columns={columns_commend} pagination={false} bordered />
|
|
|
|
DMC Assessment Criteria
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<Table key={'cs'} dataSource={DMCData_customer_satisfaction} columns={columns_DMC_customer_satisfaction} pagination={false} bordered />
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<Table key={'sl'} dataSource={DMCData_sopport_local} columns={columns_DMC_sopport_local} pagination={false} bordered />
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<Table key={'p'} dataSource={DMCData_pricing} columns={columns_DMC_pricing} pagination={false} bordered />
|
|
|
|
|
|
|
|
<Divider orientation='right'>
|
|
|
|
|
|
|
|
<Typography.Title level={3} type='danger'>
|
|
|
|
|
|
|
|
Final Scores: {evaluationScores.FinalScores}
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
</Divider>
|
|
|
|
|
|
|
|
<br />
|
|
|
|
|
|
|
|
<Typography>
|
|
|
|
|
|
|
|
<Typography.Title level={3} type='success'>
|
|
|
|
|
|
|
|
Scoring Rules
|
|
|
|
|
|
|
|
</Typography.Title>
|
|
|
|
|
|
|
|
<Typography.Paragraph type='success'>
|
|
|
|
|
|
|
|
<ol>
|
|
|
|
|
|
|
|
<li>The maximum score is 5</li>
|
|
|
|
|
|
|
|
<li>
|
|
|
|
|
|
|
|
The three categories are:
|
|
|
|
|
|
|
|
<ul>
|
|
|
|
|
|
|
|
<li>Customer satisfaction (40%)</li>
|
|
|
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<li>Operator support & local resources (40%)</li>
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<li>Pricing & settlement (20%)</li>
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</ul>
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</li>
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<li>For each category, you can only get the corresponding score if you meet the standards of all items under the score.</li>
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<li>The final score is the sum of the scores of each category multiplied by the proportion of the category.</li>
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</ol>
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</Typography.Paragraph>
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</Typography>
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<Divider orientation="center">
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<br />
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<Typography.Title level={3} type="success">Suggestions from Customers</Typography.Title>
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<Divider orientation='center'>
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</Divider>
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<Typography.Title level={3} type='success'>
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<Table dataSource={commendScoresData.CriticizeScores} columns={columns_commend} pagination={false} bordered />
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Evaluation Scores
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</Col>
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</Typography.Title>
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</Row>
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</Divider>
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</Space>
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<Table dataSource={evaluationScoresData} columns={columns_evaluation} pagination={false} bordered />
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);
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</Col>
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<Col md={24} lg={24} xxl={16}>
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<Divider orientation='center'>
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<Typography.Title level={3} type='success'>
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Tour Guides Performence
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</Typography.Title>
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</Divider>
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<Table dataSource={productScoresData.GuideScores} columns={columns_guide} pagination={false} bordered />
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<Divider orientation='center'>
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<Typography.Title level={3} type='success'>
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TP Reviews
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</Typography.Title>
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</Divider>
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<Table dataSource={commendScoresData.CommendScores} columns={columns_commend} pagination={false} bordered />
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<Divider orientation='center'>
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<Typography.Title level={3} type='success'>
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Complaints
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</Typography.Title>
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</Divider>
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<Table dataSource={commendScoresData.ComplaintScores} columns={columns_commend} pagination={false} bordered />
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<Divider orientation='center'>
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|
<Typography.Title level={3} type='success'>
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|
Suggestions from Customers
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</Typography.Title>
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</Divider>
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<Table dataSource={commendScoresData.CriticizeScores} columns={columns_commend} pagination={false} bordered />
|
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</Col>
|
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</Row>
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|
</Space>
|
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);
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}
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}
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export default observer(Index);
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export default (Index);
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Jimmy Liow
1 year ago