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Workspace/SpringTraveler.com/6天桂林凤凰张家界@viator.md
Workspace/SpringTraveler.com/V0-产品.md
Workspace/SpringTraveler.com/Viator Chat/transcript_2025-07-28.txt
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Workspace/SpringTraveler.com/6天桂林凤凰张家界@viator.md
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---
Created: 2025-07-29 00:47 Tue
Updated: 2025-07-29 01:10 Tue
---
[07/28/2025 08:40:01 AM]
[08:40:01 AM] Virtual Help Assistant: Hello, this is the Virtual Assistant. How can I help you today?
[08:40:21 AM] springtraveler: I need help with something else
[08:40:21 AM] Virtual Help Assistant: Before I connect you with an agent, please enter a short summary of your question below
[08:42:05 AM] springtraveler: **Regarding product 5568217P7, I have completed the modifications mentioned in the previous email. Please assist me in completing the review and release process. Thank you**
[08:42:05 AM] Virtual Help Assistant: Thank you. Connecting you to an agent now.
[08:42:22 AM] John Anthony: Hi, I'm John Anthony. Please give me a moment to read your message so that I can help.
[08:43:07 AM] John Anthony: Hello Chunlai, let me check the product and see if your account passes our standards. Hold on please.
[08:43:37 AM] springtraveler: ok
[08:44:25 AM] John Anthony: For verification purposes, can you please tell me the last 2 digits of your bank account?
[08:44:57 AM] springtraveler: *94*
[08:46:17 AM] John Anthony: Thank you for that information. Please stay connected for 6-7 minutes while I review the product. Hold on please.
[08:46:29 AM] springtraveler: ok
[08:49:46 AM] John Anthony: Product is approved and is in pending status. It will change to Active after 3-5 minutes. I will send an email for confirmation within that time frame. I appreciate your interest in placing your product on our platform. Best of luck with your Tour!
[08:50:57 AM] springtraveler: Great, thank you so much!
[08:52:22 AM] springtraveler: 我可以继续更新行程的描述吗? 是否还需要额外的审核请求呢?
[08:52:22 AM] John Anthony: My pleasure. Thanks for using Viator Live Chat. Have a great day!
[08:53:07 AM] springtraveler: Can I continue to update the trip description? Is there an additional review request required?
[08:53:11 AM] John Anthony: Yes, you can update it anytime. Any update or changes made to your product can take up to 24 hours to reflect on Viator and 5-7 working days on TripAdvisor and other partner sites.
[08:53:44 AM] John Anthony: No more review request will be initiated. But, you should be careful with the additional information that you will add.
[08:54:41 AM] springtraveler: Thank you very much! Your help was very clear and effective
[08:55:01 AM] John Anthony: It shouldn't fall on our Viator Animal Welfare Policy, No Drugs, No Guns.
[08:55:01 AM] John Anthony: My pleasure. Is there anything else I can help you with?
[08:56:27 AM] John Anthony: Just this one: Senior: 0-1, $952.00 | 2-2, $521.00 | 3-4, $501.00 | 5-6, $460.00 | 7-8, $429.00 | 9-10, $401.00 | 11-12, $369.00 | 13-15, $329.00
update your audience.
[08:56:50 AM] John Anthony: Our traveler might think your product is only intended for "Senior"
[08:57:59 AM] springtraveler: ah, I'll check with the price management, then I can just update the availability right?
[08:58:21 AM] John Anthony: You can update that on the : Please add pricing for this age group (ADULTS, Child, Youth?) your choice, by following the below instructions:
1. Log into the Viator Management Center (https://supplier.viator.com/)
2. Click the “Products” tab
3. Select the product
4. Select the “Schedules and prices” tab
5. Click the pencil icon across from your current operating days and pricing. If you have multiple availabilities, please make sure you update the appropriate ones
6. Click “Edit prices”
7. Next to the age group, enter your prices
8. Repeat with any other availability that does not have pricing for this age group
9. Click “Save”
Note: Even if the price for an age group is 0, this needs to be entered as the rate. These updates can take up to 48 hours to reflect on TripAdvisor and
[08:58:54 AM] John Anthony: ah, I'll check with the price management, then I can just update the availability right?
-yes, you can.
To update the availability on Product {!Case.Product_Code__c}, please log into the Viator Management Center and follow the below instructions.
1. Log into the Viator Management Center (https://supplier.viator.com/)
2. Click the “Products” tab
3. Click "Manage" next to the product you wish to update
4. Click the “Schedules & Prices” tab
5. To change a current availability band, click the pencil icon across from the name of your availability
6. Click the end date, and on the calendar select a new date to extend your availability through. If you have multiple availabilities, please make sure you update the appropriate ones
7. Save the changes
8. To add a completely new season (i.e. a separate availability or availability with a different price), click “Schedule a price change” at the bottom of the page and fill in the dates, days of the week, and pricing
[08:59:07 AM] John Anthony: I will send you this on your email so you will have a reference.
[09:00:21 AM] springtraveler: Okay, I'll go over it.
[09:03:28 AM] John Anthony: Email has been sent. Is there anything else I can help you with?
[09:03:54 AM] springtraveler: It's done, thank you
[09:04:41 AM] John Anthony: My pleasure. Thanks for using Viator Live Chat. Have a great day!
[transcript_2025-07-28](Workspace/SpringTraveler.com/Viator%20Chat/transcript_2025-07-28.txt)

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Workspace/SpringTraveler.com/V0-产品.md
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--- ---
Created: 2025-07-08 23:30 Tue Created: 2025-07-08 23:30 Tue
Updated: 2025-07-28 22:32 Mon Updated: 2025-07-29 01:05 Tue
--- ---
## ✅1-Day Private Tour: Longji Rice Terraces & Long Hair Village Adventure | 1日私人游：龙脊梯田与长发村探险 ## ✅1-Day Private Tour: Longji Rice Terraces & Long Hair Village Adventure | 1日私人游：龙脊梯田与长发村探险
@ -17,18 +17,18 @@ title: 2025-07-27
``` ```
| | 名称 | | | viator | viator 备注 | | GYG | | | | 名称 | | | viator | viator 备注 | | GYG | |
| --- | ---------------------------- | -------------------------------------------------------------------------------------------------------------- | --- | --------- | ------------- | --- | -------- | -------- | | --- | ---------------------------- | -------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------- | --------- | ------------- | --- | -------- | -------- |
| 1 | 1日漓江游船与阳朔骑行探险 | 1-Day Li River Cruise & Yangshuo Biking Adventure | | | | | T-973915 | | | 1 | 1日漓江游船与阳朔骑行探险 | 1-Day Li River Cruise & Yangshuo Biking Adventure | | | | | T-973915 | |
| 2 | 1日私人游：龙脊梯田与长发村探险 | 1-Day Private Tour: Longji Rice Terraces & Long Hair Village Adventure | | | | ⌛ | T-991648 | | | 2 | 1日私人游：龙脊梯田与长发村探险 | 1-Day Private Tour: Longji Rice Terraces & Long Hair Village Adventure | | | | ⌛ | T-991648 | |
| 3 | 1日徒步探险：从平安寨到大寨穿越龙脊梯田 | 1-Day Hiking Adventure: Ping'an to Dazhai via Longji Terraced Fields | | 5568217P4 | | ⌛ | T-991648 | T-982226 | | 3 | 1日徒步探险：从平安寨到大寨穿越龙脊梯田 | 1-Day Hiking Adventure: Ping'an to Dazhai via Longji Terraced Fields | | 5568217P4 | | ⌛ | T-991648 | T-982226 |
| 4 | 1日经典漓江游与相公山之旅 | 1-Day Guilin Classic Li River Tour with Xianggong Hill | ⌛ | 5568217P5 | 修改: 改为(1) 骑行游 | ⌛ | T-970486 | | | 4 | 1日经典漓江游与相公山之旅 | 1-Day Guilin Classic Li River Tour with Xianggong Hill | ⌛ | 5568217P5 | 修改: 改为(1) 骑行游 | ⌛ | T-970486 | |
| 5 | 半日相公山日出摄影之旅 | Half-Day Xianggong Hill Sunrise Photography Tour | | | | | T-970489 | | | 5 | 半日相公山日出摄影之旅 | Half-Day Xianggong Hill Sunrise Photography Tour | | | | | T-970489 | |
| 6 | 1日桂林精华游：象鼻山、独秀峰、大圩古镇与鸬鹚捕鱼表演 | 1-Day Guilin Highlights: Elephant Trunk Hill, Solitary Beauty Peak, Daxu Ancient Town & Cormorant Fishing Show | | | | | T-973126 | | | 6 | 1日桂林精华游：象鼻山、独秀峰、大圩古镇与鸬鹚捕鱼表演 | 1-Day Guilin Highlights: Elephant Trunk Hill, Solitary Beauty Peak, Daxu Ancient Town & Cormorant Fishing Show | | | | | T-973126 | |
| 7 | 1日桂林精华游：芦笛岩、相公山、竹筏漂流与印象刘三姐演出 | 1-Day Guilin Highlights Tour: Reed Flute Cave, Xianggong Hill, Bamboo Boat, and Impression Liu Sanjie Show | ⌛ | 5568217P6 | 修改: 如意峰改相公山 | | T-973194 | | | 7 | 1日桂林精华游：芦笛岩、相公山、竹筏漂流与印象刘三姐演出 | 1-Day Guilin Highlights Tour: Reed Flute Cave, Xianggong Hill, Bamboo Boat, and Impression Liu Sanjie Show | ⌛ | 5568217P6 | 修改: 如意峰改相公山 | | T-973194 | |
| 8 | 半日桂林市区游：象鼻山与茶园体验 | Half-Day Guilin City Tour: Elephant Trunk Hill & Tea Plantation Experience | | | | | T-973194 | | | 8 | 半日桂林市区游：象鼻山与茶园体验 | Half-Day Guilin City Tour: Elephant Trunk Hill & Tea Plantation Experience | | | | | T-973194 | |
| 9 | 1.5小时桂林夜游：探索两江四湖 | 1.5-Hour Guilin Night Cruise: Explore the Two Rivers & Four Lakes | | | | | T-973348 | | | 9 | 1.5小时桂林夜游：探索两江四湖 | 1.5-Hour Guilin Night Cruise: Explore the Two Rivers & Four Lakes | | | | | T-973348 | |
| 10 | 8天桂林至南宁私人之旅：探索中国南方的自然与文化奇观 | 8-Day Private Tour from Guilin to Nanning: A Journey Through Southern China's Natural and Cultural Wonders | | | | | T-973702 | | | 10 | 8天桂林至南宁私人之旅：探索中国南方的自然与文化奇观 | 8-Day Private Tour from Guilin to Nanning: A Journey Through Southern China's Natural and Cultural Wonders | | | | | T-973702 | |
| 11 | 6天桂林至凤凰古城及张家界私人游 | 6 Days Guilin to Fenghuang & Zhangjiajie Private Tour | ⌛ | 5568217P7 | | | T-973740 | | | 11 | 6天桂林至凤凰古城及张家界私人游 | 6 Days Guilin to Fenghuang & Zhangjiajie Private Tour | ✅[6天桂林凤凰张家界@viator](Workspace/SpringTraveler.com/6天桂林凤凰张家界@viator.md) | 5568217P7 | | | T-973740 | |
| 12 | 8天私家游：从桂林到贵州探秘之旅 | 8-Day Private Tour: Explore Guilin to Guizhou’s Hidden Treasures | | | | | T-973862 | | | 12 | 8天私家游：从桂林到贵州探秘之旅 | 8-Day Private Tour: Explore Guilin to Guizhou’s Hidden Treasures | | | | | T-973862 | |
| | | | | | | | | | | | | | | | | | | |

58
Workspace/SpringTraveler.com/Viator Chat/transcript_2025-07-28.txt
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[07/28/2025 08:40:01 AM]
[08:40:01 AM] Virtual Help Assistant: Hello, this is the Virtual Assistant. How can I help you today?
[08:40:21 AM] springtraveler: I need help with something else
[08:40:21 AM] Virtual Help Assistant: Before I connect you with an agent, please enter a short summary of your question below
[08:42:05 AM] springtraveler: Regarding product 5568217P7, I have completed the modifications mentioned in the previous email. Please assist me in completing the review and release process. Thank you
[08:42:05 AM] Virtual Help Assistant: Thank you. Connecting you to an agent now.
[08:42:22 AM] John Anthony: Hi, I'm John Anthony. Please give me a moment to read your message so that I can help.
[08:43:07 AM] John Anthony: Hello Chunlai, let me check the product and see if your account passes our standards. Hold on please.
[08:43:37 AM] springtraveler: ok
[08:44:25 AM] John Anthony: For verification purposes, can you please tell me the last 2 digits of your bank account?
[08:44:57 AM] springtraveler: 94
[08:46:17 AM] John Anthony: Thank you for that information. Please stay connected for 6-7 minutes while I review the product. Hold on please.
[08:46:29 AM] springtraveler: ok
[08:49:46 AM] John Anthony: Product is approved and is in pending status. It will change to Active after 3-5 minutes. I will send an email for confirmation within that time frame. I appreciate your interest in placing your product on our platform. Best of luck with your Tour!
[08:50:57 AM] springtraveler: Great, thank you so much!
[08:52:22 AM] springtraveler: 我可以继续更新行程的描述吗? 是否还需要额外的审核请求呢?
[08:52:22 AM] John Anthony: My pleasure. Thanks for using Viator Live Chat. Have a great day!
[08:53:07 AM] springtraveler: Can I continue to update the trip description? Is there an additional review request required?
[08:53:11 AM] John Anthony: Yes, you can update it anytime. Any update or changes made to your product can take up to 24 hours to reflect on Viator and 5-7 working days on TripAdvisor and other partner sites.
[08:53:44 AM] John Anthony: No more review request will be initiated. But, you should be careful with the additional information that you will add.
[08:54:41 AM] springtraveler: Thank you very much! Your help was very clear and effective
[08:55:01 AM] John Anthony: It shouldn't fall on our Viator Animal Welfare Policy, No Drugs, No Guns.
[08:55:01 AM] John Anthony: My pleasure. Is there anything else I can help you with?
[08:56:27 AM] John Anthony: Just this one: Senior: 0-1, $952.00 | 2-2, $521.00 | 3-4, $501.00 | 5-6, $460.00 | 7-8, $429.00 | 9-10, $401.00 | 11-12, $369.00 | 13-15, $329.00
update your audience.
[08:56:50 AM] John Anthony: Our traveler might think your product is only intended for "Senior"
[08:57:59 AM] springtraveler: ah, I'll check with the price management, then I can just update the availability right?
[08:58:21 AM] John Anthony: You can update that on the : Please add pricing for this age group (ADULTS, Child, Youth?) your choice, by following the below instructions:
1. Log into the Viator Management Center (https://supplier.viator.com/)
2. Click the “Products” tab
3. Select the product
4. Select the “Schedules and prices” tab
5. Click the pencil icon across from your current operating days and pricing. If you have multiple availabilities, please make sure you update the appropriate ones
6. Click “Edit prices”
7. Next to the age group, enter your prices
8. Repeat with any other availability that does not have pricing for this age group
9. Click “Save”
Note: Even if the price for an age group is 0, this needs to be entered as the rate. These updates can take up to 48 hours to reflect on TripAdvisor and
[08:58:54 AM] John Anthony: ah, I'll check with the price management, then I can just update the availability right?
-yes, you can.
To update the availability on Product {!Case.Product_Code__c}, please log into the Viator Management Center and follow the below instructions.
1. Log into the Viator Management Center (https://supplier.viator.com/)
2. Click the “Products” tab
3. Click "Manage" next to the product you wish to update
4. Click the “Schedules & Prices” tab
5. To change a current availability band, click the pencil icon across from the name of your availability
6. Click the end date, and on the calendar select a new date to extend your availability through. If you have multiple availabilities, please make sure you update the appropriate ones
7. Save the changes
8. To add a completely new season (i.e. a separate availability or availability with a different price), click “Schedule a price change” at the bottom of the page and fill in the dates, days of the week, and pricing
[08:59:07 AM] John Anthony: I will send you this on your email so you will have a reference.
[09:00:21 AM] springtraveler: Okay, I'll go over it.
[09:03:28 AM] John Anthony: Email has been sent. Is there anything else I can help you with?
[09:03:54 AM] springtraveler: It's done, thank you
[09:04:41 AM] John Anthony: My pleasure. Thanks for using Viator Live Chat. Have a great day!
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